Customer Service Representative
2 weeks ago
Customer Service Representative
We are seeking a highly skilled Customer Service Representative to join our team at the AM 2 PM Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service to both internal and external clients.
The Role
Our client is a well-established family-run business with ambitious growth plans, supplying telecommunications and cabling to large blue-chip companies globally.
As a Customer Service Representative, you will be responsible for answering incoming and making outgoing calls, speaking with customers and clients to plan and arrange jobs for engineers to be on site.
Key Responsibilities
- Providing exceptional customer service to both internal and external clients
- Answering incoming and making outgoing calls
- Speaking with customers and clients to plan and arrange jobs for engineers to be on site
- Prioritizing and scheduling the team's workloads
- Multitasking and organizing schedules
The Person
We are looking for a highly motivated and organized individual with excellent communication skills and a positive attitude to work. You will have gained invaluable experience within a busy customer service office and have a good knowledge of word, excel, and 365 packages.
What We Offer
This is a fantastic opportunity for the right person as it will become a permanent role after a qualifying period. We offer a great place to work, clear career path, and free on-site parking.
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