Key Account Manager
3 weeks ago
About inpart
Inpart is the leading provider of partnering technology solutions for the biopharma industry. More than 60% of the world's largest pharma companies and 100+ innovative biotech’s rely on Inpart's platform to manage their partnerships. With complementary data and event offerings, Inpart delivers structure, process, efficiency, security, and compliance to more than 160 clients. Inpart's team is diverse and international. Offices in four cities and three countries bring together more than 150 employees from more than 35 nations driven by core values of care, diversity, and excellence.
Job Overview
The Key Account Manager US is responsible for managing existing and bringing in new business in the BioPharma segment. The Key Account Manager US plays a fundamental role in achieving Inpart’s ambitious customer acquisition and revenue growth objectives to further develop the Pharma segment. The Key Account Manager US must be comfortable making calls, talking to Director and/or VP-level contacts, generating interest, qualifying prospects and closing sales. This is a full-time position and the Key Account Manager ideally based in the US or the UK if the US time zone can be covered.
Responsibilities
- Lead market analysis and Territory mapping
- Manage the existing clients portfolio and work closely with the Customer Service Manager in charge to find upsell opportunities
- Works with Presales and Marketing/Customer Success teams to design territory account expansion plans, identify territory account upsell opportunities and expand Inpart’s footprint at territory accounts by closing deals
- Manages proposals and order processing documents as dictated by the opportunity’s sales stage
- Hunts for new business through inbound lead follow-up, outbound cold calls and emails, and participation at target events
- Manages opportunities along the sales stages and works with the relevant Inpart teams to close deals as effectively as possible
- Updates lead and prospect activity in Salesforce.com to ensure effective lead management
Qualifications
- 4 to 5 years of software sales or account management experience, preferably CRM or CRM related products and a demonstrated track record of achieving quota
- Excellent knowledge of Account Management and sales development best practices; successful track record of account research and discovery
- Existence of a solid network of contacts in the Life Sciences industry, as well as understanding/knowledge of the pharma processes, ideally on the BD, R&D or clinical side would be a bonus
- A team player with a positive outlook and high energy
- Possess the ability to confidentially navigate through all levels of an organization
- Prior use of Salesforce.com or similar CRM is a plus
- Excellent listening skills as well as strong verbal and written communication skills,
- BA/BS degree or equivalent, prior formal sales training (i.e. Solution Selling, etc.) a plus
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