Contract Administrator

1 month ago

Salford, United Kingdom CV-Library Full time

Who we are in a nutshell.

At BES Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. That means it’s our job to help keep our customers assets’ legally compliant, operational and, above all else, safe. And we do this with a team of the very best people, simple.

Our Contract Management and Administration Team provide an efficient administrative service, supporting and maintaining good relations with new and returning clients within the Testing and Consultancy Support Services Team. They effectively manage the end-to-end process which includes issuing quotes, reviewing invoices and resolving customer queries.

What will you be doing?

As a Contract Administrator for BES Group, you will be responsible for carrying out a wide range of administrative duties for the team, including issuing quotations, creating purchase orders, reporting, managing mailboxes and supporting the Team Leader as required. The role will also be responsible for working closely with the Head Office Engineers, Field Engineers and on-site Lab specialists.

You will:

Manage day to day queries and problem solving

Become a recognised expert in applying best practice across all core tasks and business areas that you support

Interpret, calculate and analyse information provided by clients and colleagues

Ensure accurate billing is calculated and invoiced correctly

As part of our team, you will get:

A minimum starting salary of £24,000

A flexible working approach, the role will be based in our Testing Labs office in Salford, with some home based working available (you must have suitable Wi-Fi, and provide your own office set-up for time spent working from home)

Up to 10% pension contribution

2 x life cover

Enhanced maternity / adoption leave

Annual salary review

25 days annual leave plus bank holidays

An additional day’s holiday for your birthday every year

Access to our buy and sell holiday scheme

Discounts and savings via our employee benefits portal

Health and wellbeing support via our Employee Assistance Programme

Company-wide volunteering scheme

Guaranteed fundraising support for your chosen charity

To join our team, you will need: 

Strong administration and customer service skills, with proven experience resolving queries

Previous experience working in a changing environment and the ability to adapt to priorities as needed

Experience working with internal and external customers and stakeholders

Experience adding data onto computer systems, ideally a CRM system

Excellent time management skills

Good attention to detail, identifying anomalies in assigned work

Previous experience using Microsoft Excel (desirable)

Experience in managing workloads and booking customer appointments (desirable)

The drive, passion and commitment to deliver outstanding support for your colleagues and our valued customers.

We want you to be you

Our focus on diversity, equality and inclusion is here to stay. 

Our team is made up of some of the most skilled and talented people and that’s what matters to us. At BES Group, we want our people to know that they can be their true authentic selves at work, it really is that simple.

What’s more, we’re a Real Living Wage employer across our complete business and we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant.

Go for it  Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above, but still feel like you could really help make a difference in this role, please apply, you might be exactly what we’re looking for.

To apply for this role, simply click ‘Apply’. We ask for some basic contact information and a CV or your LinkedIn profile, it’s that easy Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process. 

BES Group, where our people and our customers come before everything else

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