Contract Administrator

5 months ago

Salford, United Kingdom BES Group Full time

**The BES Group are the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Our team of experts cover an extensive range of engineering services.**

We’ve gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result, we’ve grown both our team of experts and our suite of solutions in line with our customer’s needs. We’re private equity backed, which means we have the flexibility and support to move quickly and grow faster than any other company in our industry. We’re innovative and forward thinking and have the awards to prove it, but most of all we’re focused on helping make sure our customers leave nothing to chance.

We are currently hiring a highly motivated individual to join us as a **Contract Administrator** to provide an efficient administrative service, supporting and maintaining good relations with new and returning clients within the Testing and Consultancy Support Services Team. You will be managing the end-to-end process which includes issuing quotes, reviewing invoices and resolving customer queries.

**What will I be doing?**

As a Contract Administrator, you will be responsible for carrying out a wide range of administrative duties for the team, including issuing quotations, creation of purchase orders, reporting, managing mailboxes and supporting the Team Leader as required. The role will also be responsible for working closely with the Head Office Engineers, Field Engineers and the Strategic Pricing Team.
- You will be managing day to day queries and problem solving
- You will interpret, calculate and analyse information provided by clients and colleagues
- You will ensure accurate billing is calculated and invoiced correctly

**What experience and skills do I need?**

Our team of dedicated Contract Administrators are committed to providing the best possible customer service. As a key member of the team you will need to have the drive, passion and commitment to deliver outstanding support for your colleagues and our valued customers.

You will offer:

- Strong administration and customer service skills, with proven experience resolving queries
- Previous experience working in a changing environment and the ability to adapt priorities as needed
- Experience working with internal and external customers and stakeholders
- Experience adding data onto computer systems, ideally a CRM system
- Excellent time management skills
- Good attention to detail, identifying anomalies in assigned work
- Previous experience using Microsoft Excel (desirable)
- Experience in managing workloads and booking customer appointments (desirable)

**What makes BES Group a great place to work?**

We genuinely care. It’s basic, human instinct that runs through every person that works at BES Group. Knowing we always do the best job we can with absolutely no compromise means everything.

If you join us, you will get the below and, so much more:

- Salary of £24,000
- Discretionary annual company bonus and yearly salary review
- Up to 10% pension
- A flexible working approach, the role will be based in our Labs office in Salford with some home based working available (you must have suitable Wi-Fi, and provide your own office set up for days spent working from home)
- 25 days leave per year plus bank holidays (and an extra day off on your birthday to celebrate you)
- Option to buy and sell extra holidays
- Development opportunities across the business
- A comprehensive training programme learning about our business, systems and processes
- A fun and supportive team
- Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts
- The support of a superb employee assistance programme
- Opportunities to attend volunteer days
- Company contribution to charity fundraising you participate in; we want to support charities you are passionate about
- Employee Suggestion programme; because we value input from everyone in the BES Group

We want to inspire everyone to see how important safety is and we expect the same from our people. And if you’re on the same page as us about that and you’ve got the right skills, experience and attitude, you’ll fit right in. Simple. We’re all about diversity and inclusion and that means we want our people to be themselves. We’re delighted to be an equal opportunities employer and that will never change

**BES Group, Your safety, our focus.

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