Customer Service
2 months ago
Customer Service Executive
Brierley Hill
Salary: Up to £26k
We are recruiting for a Customer Service Executive to work for a leading Automotive company based in Dudley/Brierley Hill area.
The main objective of the role is to communicate directly with customers and build strong and trusting relationship. Manage customer on time delivery and promises, scheduling issues, customer portal, packaging and transport.
Main duties will be:
Responsibility for day-to-day customer communication by phone, email and customer portal.
Maintaining customer schedules within our MRP - MfgPro to ensure our OTD target scores of 97% and above is maintained.
Maintaining customer portals, manage shipping dates and dispute points loss with the customer.
Liaising with production planning to prioritise customer requirements and provide a feedback loop to the customer.
Manual loading of customer schedules and also schedules not received via EDI correctly.
Daily generations of pick lists for shipments for customers.
Work with IT department to resolve EDI/ASN issues.
Visit customers upon request.
The successful candidate will have the following skills:
Advance computer skills in Microsoft Office particularly excel
Use of integrated MRP /ERP system (Advantageous)
Excellent communication skills across all levels both verbal and written
Experience of working in a manufacturing environmental
Proven experiences of working in a busy customer services department
Previous automotive experience is essential
Self-motivated
Excellent communication skills
Working Hours:
Monday to Thursday 07.30 am to 16.00 pm
Friday 07.30 am to 13.00 pm
-
Customer Service Executive
7 months ago
Brierley Hill, United Kingdom Arc Legal Group Full timeArc Legal Assistance, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling. We are looking for a Customer Relations...
-
Customer service administrator
2 months ago
Brierley Hill, United Kingdom CV-Library Full timeCustomer service administrator 37 hours per week (full time) 9am-5pm Monday to Friday £22,600 per annum Temp-perm position Benefits Casual dress Dress down daily Free parking Onsite parking Company pension The role We are currently recruiting a customer service administrator for one of our well-established and highly trusted clients in the...
-
Customer Services Executive
6 months ago
Brierley Hill, United Kingdom Pertemps Network Group Full time**Job Description**: Pertemps are extremely excited to be working with a Global manufacturing company who have recently acquired premises in Brierley Hill. We are working with them to hire a dynamic Customer Services Executive. You will be part of a back-office team which includes office management, marketing, warehouse and after sales. As a Customer...
-
Customer Service Administrator
2 months ago
Brierley Hill, United Kingdom CV-Library Full timeWe are currently recruiting for a Customer Service Administrator for the construction sector. The role will include dealing with tenants, booking in appointments with engineers, scheduling dairies, adding new leads to the system [ no cold calling] This role involves a lot of phone work and general administration and needs someone who is from a strong...
-
Customer Service Administrator
2 months ago
Brierley Hill, United Kingdom S Guest Consultancy Services Ltd Full timeWe are currently recruiting for a Customer Service Administrator for the construction sector.The role will include dealing with tenants, booking in appointments with engineers, scheduling dairies, adding new leads to the system ( no cold calling)This role involves a lot of phone work and general administration and needs someone who is from a strong customer...
-
Customer Service Administrator
5 months ago
Brierley Hill, United Kingdom Emmiera Group Full timeCome and join a great team where the role is diverse and there's plenty of opportunity to advance your career. We are proud of our Brand and our people, offering recognised training qualifications to help you get even further. Full training will be provided to ensure that you are able to: - Arrange appointments for our nationwide team of technicians -...
-
Customer Service's Call Allocator
5 months ago
Brierley Hill, United Kingdom Polaris Catering & Refrigeration Services Ltd Full time**About us** **Customer Service's Call Allocator** Job Title: Customer Service's Call Allocator Location: Brettell Lane, Brierly Hill, DY5 3LQ Type: Full Time (Monday to Friday), 36.5 hours per week Hourly Wage: £11.50 - £13.00 per hour. Depending on Experience. About us: An excellent opportunity to work for a well-established business has become...
-
Customer Service/Claims Handler
3 months ago
Brierley Hill, United Kingdom MET Recruitment UK LTD Full timeCustomer Service/Claims HandlerBrierley Hill£22,600 per annum 9am - 5pm Monday - Friday Temp-Perm We are currently recruiting for one of our well-established and fast growing clients in the Oldbury area. The ideal candidate will be friendly, personable and professional and have a Customer Service background (experience in insurance or claims isn't...
-
Customer Service Assistant/supervisor
5 months ago
Brierley Hill, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor - Brierley Hill** **Hours per week: 20 hours per week,** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...
-
Customer Service Assistant/supervisor
5 months ago
Brierley Hill, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor, Brierley HIll** **Hours per week: 20 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will...
-
Customer Assistant
6 months ago
Brierley Hill, United Kingdom M&S Full time**All the details** The work pattern for this vacancy is: Sun 0800 - 1200 Wed 0600 - 1000 Fri 0600 - 1000 Sat 1500 - 1900 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...
-
Customer Assistant
5 months ago
Brierley Hill, United Kingdom Marks & Spencer Full timeHours: sun 11-5 mon 11-3 wed 11-3 week 2 sun 11-5 mon 11-3 sat 3-7 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and...
-
Customer Assistant
5 months ago
Brierley Hill, United Kingdom Marks & Spencer Full timeCustomer Assistant week 1 tue 12:30-20:30 thurs 06:00-14:00 sat 12:30-20:30 Week 2 Sun 09:00-17:00 Tue 06:00-14:00 Fri 12:30-20:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...
-
Customer Assistant
6 months ago
Brierley Hill, United Kingdom M&S Full time**All the details** **Work Pattern** **Week 1** **Monday: 07:00-13:30** **Tuesday: 07:00-14:00** **Wednesday: 07:00-14:30** **Thursday: 07:00-13:30** **Saturday: 07:00-11:45** **Week 2** **Monday: 07:00-13:30** **Tuesday: 07:00-13:30** **Wednesday: 07:00-13:30** **Thursday: 07:00-13:30** **Friday: 07:00-13:30** **Purpose** - To deliver a great shopping...
-
Customer Relations Executive
5 months ago
Brierley Hill, United Kingdom Arc Legal Group Full timeJob Advert - Arc Legal Assistance, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling. - We are looking for a...
-
Customer Relations Executive
6 months ago
Brierley Hill, United Kingdom Arc Legal Group Full time**Customer Relations Executive** **Brierly Hill (DY5)** **Hybrid - 3 days per week in the office, 2 remote.** Arc Legal Assistance, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke...
-
Customer Relations Support
5 months ago
Brierley Hill, United Kingdom Arc Legal Group Full timeCustomer Relations Support Part Time - 22.5 hours per week Brierly Hill, DY5 Arc Legal Assistance, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in...
-
Service Administrator
5 months ago
Brierley Hill, United Kingdom Absolute Industrial Recruitment Ltd Full time**Absolute Industrial Recruitment **are currently recruiting for a **Service Administrator **on behalf of our clients based in **Brierley Hill, Dudley.** The **Service Administrator **will be joining the current team to assist with the smooth running of the department. The starting salary is **£22,500pa-£24,000pa dependent upon experience** with a review...
-
Customer Delivery Associate
3 weeks ago
Brierley Hill, Dudley, United Kingdom Apetito Limited Full timeAbout the Customer Delivery Driver/Picker RoleWe are seeking a reliable and customer-focused individual to join our team as a Customer Delivery Driver/Picker. As a key member of our delivery team, you will play a vital role in ensuring our customers receive their frozen meals in a timely and efficient manner.Responsibilities:Deliver frozen meals to...
-
Business Customer Manager
4 weeks ago
Brierley Hill, Dudley, United Kingdom Currys plc Full timeRole Overview:Business Customer ManagerB2B Sales ProfessionalPermanentFull TimeAt Currys, we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to our team of caring and committed colleagues. Working as one team, we learn and grow...