Current jobs related to Member Services Manager | Leisure - Hounslow - CV-Library

  • Leisure Centre Duty Supervisor

    1 month ago

    Hounslow, Greater London, United Kingdom Lampton Leisure Full time

    Lampton Leisure is committed to delivering exceptional customer experiences across our six leisure and sports centres. As a Leisure Centre Duty Supervisor, you will play a critical role in ensuring our facilities operate smoothly and efficiently, with a focus on providing outstanding customer service.Your key responsibilities will include:Acting as duty...

  • Leisure Sector Supervisor

    3 days ago

    Hounslow, Greater London, United Kingdom Lampton Leisure Full time

    We are looking for a motivated Duty Manager to join our team at Lampton Leisure. As a key holder, you will be responsible for opening and closing the site while on key holder shifts. You will ensure that all operations flow smoothly and help meet the organisation's goals.Key responsibilities include:Supervising and coordinating regular maintenance and...

  • Leisure Centre Supervisor

    1 month ago

    Hounslow, Greater London, United Kingdom Lampton Leisure Ltd Full time

    About the JobWe are seeking a highly motivated and organised individual to join our team as a Centre Manager. The successful candidate will be responsible for ensuring the smooth running of our leisure centre, managing a team of lifeguards, and providing exceptional customer service.Key ResponsibilitiesManage a team of lifeguards, supervising their daily...

  • Aquatics Manager

    2 months ago

    Hounslow, United Kingdom Lampton Leisure Full time

    Job Advert s an Aquatics Manager you will be reporting to the Assistant General Manager, your responsibilities will include the day-to-day running of wet side, including; health and safety on poolside, managing the lifeguard team, coordinating wet side timetables, events and rotas, as well as acting as duty manager for the leisure centre. Ultimately, you...

  • Health and Wellbeing Officer

    7 months ago

    Hounslow, United Kingdom Lampton Leisure Full time

    Job Advert **Health and Wellbeing Officer** **Hours of work**: 40 hours per week **Location**: London borough of Hounslow **Salary**: £27,352 + pension, free gym membership **What is the job of a Health and Wellbeing Officer ** To assist the Health and Wellbeing Manager and other members of the Sports & Community Development Team in the effective and...

  • Centre Manager

    1 month ago

    Hounslow, Greater London, United Kingdom Lampton Leisure Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Centre Manager to oversee the day-to-day operations of our leisure centre. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and ensuring the smooth running of our facilities.ResponsibilitiesManage a team of lifeguards and ensure their...

  • Part-time Receptionist

    6 months ago

    Hounslow, United Kingdom Lampton Leisure Full time

    Job Advert **P**a**rt-Time Receptioni**st** **£13.15 per hour** **Permanent** **16 hours a week** **Heston Pools and Fitness** **About Lampton Leisure** We set established high standards with our exuberant, friendly, driven professional approach across all our sites in Brentford, Chiswick, Hanworth, Heston, Isleworth & Osterley. Our leisure centres...

  • Health and Wellbeing Officer

    7 months ago

    Hounslow, United Kingdom Lampton Leisure Full time

    Job Advert **Health and Wellbeing Officer** **£29,700** **Permanent, full-time** **Hounslow** **About Lampton Group** Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. Our companies represent a bold,...

  • Bureau Operations Manager

    1 month ago

    Hounslow, Greater London, United Kingdom Lampton Leisure Full time

    The Bureau Operations Manager will oversee the day-to-day running of our wet side operations, ensuring smooth and efficient management of health and safety on poolside. This includes responsibility for managing a team of lifeguards, coordinating timetables, events, and rotas, as well as acting as duty manager for the leisure centre.This role requires strong...

  • Poolside Operations Director

    1 month ago

    Hounslow, Greater London, United Kingdom Lampton Leisure Ltd Full time

    About Lampton Leisure LtdLampton Leisure Ltd is a leading provider of leisure and sports centres, delivering exceptional services across Hounslow Borough. Our vision is to create a healthy and active community, promoting well-being and social connections through physical activity and recreation.Our ValuesDiversity, equity, and inclusion are at the heart of...

  • Wet Side Facility Coordinator

    1 month ago

    Hounslow, Greater London, United Kingdom Lampton Leisure Full time

    We are seeking an experienced Wet Side Facility Coordinator to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day management of our wet side facilities, ensuring a safe and enjoyable experience for our customers.Your key responsibilities will include:Managing a team of lifeguards, providing...

  • Casual Lifeguards

    2 months ago

    Hounslow, United Kingdom Lampton Leisure Full time

    Job Advert About the JobOur Lifeguards are enthusiastic, responsible, and hardworking individuals. A Lifeguards job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role if you're calm under pressure, highly responsible and natural with people from all walks of life, this is your chance to develop as a...

  • Business Support Administrator

    7 months ago

    Hounslow, United Kingdom Lampton Leisure Full time

    Job Advert **About the role** Working with the Managing Director you will ensure they are supported in terms of administrative requirements, including preparation for meetings including agendas, minute taking, keeping track, and following up actions. This role will also liaise with the wider senior leadership team to work on monthly board reports and...

  • Member Experience Manager

    2 weeks ago

    Hounslow, Greater London, United Kingdom David Lloyd Clubs Full time

    About the PositionWe are seeking a highly skilled and experienced Member Experience Manager to join our team at David Lloyd Clubs.In this role, you will be responsible for leading and developing a team of Member Support Advisors, ensuring they have the necessary skills and knowledge to deliver a world-class service to our members.Key responsibilities...

  • Member Services Professional, American Express

    6 months ago

    Hounslow, United Kingdom Amex Full time

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Food Service Team Member

    2 months ago

    Hounslow, Greater London, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a Food Service Team Member to join our team at beBee Professionals.Key Responsibilities:Support the kitchen team in food preparation and serving.Maintain cleanliness and hygiene in the kitchen and dining areas.Ensure all food items are stored correctly and meet health and safety regulations.Operate kitchen equipment, including dishwashers and...

  • P/t Cleaner

    6 months ago

    Hounslow, United Kingdom Lampton Services Full time

    Job Advert **Cleaner** £13.15 per hour 10 hours a week - 2 hours a day, Monday - Friday, 3.30pm - 5.30pm Hounslow TW3 1SQ **About Lampton Group** The Lampton Group are a wholly owned subsidiary of the London Borough of Hounslow and is established as a business that has a social heart with a commercial head that delivers outstanding services across the...

  • Member Service Professional

    7 months ago

    Hounslow, United Kingdom Amex Full time

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Customer Service Manager

    4 days ago

    Hounslow, Greater London, United Kingdom Mandeville Recruitment Group Full time

    Key ResponsibilitiesThe Assistant Manager will be instrumental in achieving store goals and enhancing the overall shopping experience for our clients. Key responsibilities include:Supporting the Store Manager in driving sales and managing staffProviding exceptional customer service and developing a customer-centric approachLeading by example and motivating...

  • Cleaner

    7 months ago

    Hounslow, United Kingdom Atlas Facilities Management Limited Full time

    **About The Role**: **Atlas is looking for new team members to work in David Lloyd Leisure.** **The days and hours: Monday - Friday 05:00-10:00am** **Pay rate: £10.42** **Address**: Southall Lane, Hounslow, United Kingdom, **TW5 9PE** **What makes this job amazing?** - Full learning and support from Atlas. - Free David Lloyd Gym Membership - 50% off of...

Member Services Manager | Leisure

3 months ago

Hounslow, United Kingdom CV-Library Full time

If you've been successful in Sales, Customer Service or similar roles and you know how to engage and retain a successful client base, then this role could be right up your street.

Working in the leisure industry, this is a membership / subscription based environment, so having work experience in a gym, leisure or fitness centre with a similar model is really important for this job.

You'll be supporting the Sales team in driving member retention, this includes contacting people who cancelled memberships to try and re-engage them, also using the CRM to contact leads and prospects.

Above all, you'll be delivering exceptional customer service and ensuring you role model this throughout the team, to ensure that every member has an amazing experience with every visit.

Location is Hounslow, Middlesex, at a well-equipped leisure centre with impressive facilities including swimming pool, cafe, soft play, studios, gym, etc.

Salary is £29,604 plus benefits including 22 days holiday (plus bank holidays), pension, EAP, free gym membership, cycle to work and electric vehicle schemes. 

Heads up, you'll be acting as Duty Manager for the centre 2 shifts per week too, to support the wider team.

If you have worked in a membership or subscription environment and have a proven track record of hitting your targets, then I want to hear from you. Apply today