Leisure Sector Supervisor

3 weeks ago


Hounslow, Greater London, United Kingdom Lampton Leisure Full time

We are looking for a motivated Duty Manager to join our team at Lampton Leisure. As a key holder, you will be responsible for opening and closing the site while on key holder shifts. You will ensure that all operations flow smoothly and help meet the organisation's goals.

Key responsibilities include:

  • Supervising and coordinating regular maintenance and cleaning of the facility
  • Responsible for daily, weekly, and monthly pool plant operations, pool hygiene, tasks, and safety checks
  • Dealing with H&S incidents, accidents, safeguarding concerns, and reporting on the management system
  • Line management, coaching, and developing responsibilities of a team of front-line staff
  • Coordination of events and activities such as galas and holiday camps
  • Providing first-class customer service to all users of the facility
  • Establishing and maintaining excellent relationships with customers and potential customers, handling and escalating complaints where appropriate

The successful candidate will have previous supervisory experience, be comfortable working in a wet side environment, and possess excellent communication skills.

Lampton Leisure offers a supportive work environment, opportunities for professional development, and a competitive salary package. The salary for this position is estimated to be around £25,000 - £35,000 per annum, depending on experience.



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