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Wet Side Facility Coordinator

2 months ago

Hounslow, Greater London, United Kingdom Lampton Leisure Full time

We are seeking an experienced Wet Side Facility Coordinator to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day management of our wet side facilities, ensuring a safe and enjoyable experience for our customers.

Your key responsibilities will include:

  • Managing a team of lifeguards, providing guidance and support to ensure excellent customer service and high standards of poolside safety
  • Coordinating regular maintenance and cleaning of the facility, including pool hygiene and safety checks
  • Dealing with any H&S incidents, accidents, safeguarding concerns, and reporting on the management system
  • Coordinating events and activities such as galas and holiday camps, ensuring seamless delivery and maximum customer satisfaction
  • Providing first-class customer service to all users of the facility, addressing any queries or complaints in a professional and courteous manner

This is a fantastic opportunity to join a dynamic and growing organisation, with a competitive salary of £30,000 - £38,000 per annum, depending on experience. In addition, you will benefit from:

  • 22 days holiday allowance, plus bank holidays
  • Free GOLD gym membership
  • Lampton Rewards - discounts and offers from top brands and services
  • EE rewards - 20% off phone, sim, and mobile broadband
  • Enhanced Maternity and Paternity leave
  • Pension Scheme
  • Refer a Friend Scheme offering up to £250 for each new employee referred
  • Staff wellbeing services, including access to online GP, occupational health, and EAP
  • Eye care vouchers and support towards glasses
  • Cycle to work scheme
  • Electric Car salary sacrifice scheme