Leisure Centre Duty Supervisor
1 month ago
Lampton Leisure is committed to delivering exceptional customer experiences across our six leisure and sports centres. As a Leisure Centre Duty Supervisor, you will play a critical role in ensuring our facilities operate smoothly and efficiently, with a focus on providing outstanding customer service.
Your key responsibilities will include:
- Acting as duty manager for the leisure centre, overseeing the day-to-day running of operations and ensuring a safe and enjoyable experience for customers
- Managing a team of lifeguards, providing guidance and support to ensure excellent customer service and high standards of poolside safety
- Coordinating regular maintenance and cleaning of the facility, including pool hygiene and safety checks
- Dealing with any H&S incidents, accidents, safeguarding concerns, and reporting on the management system
- Coordinating events and activities such as galas and holiday camps, ensuring seamless delivery and maximum customer satisfaction
- Providing first-class customer service to all users of the facility, addressing any queries or complaints in a professional and courteous manner
This is a challenging and rewarding role, with a competitive salary of £35,000 - £43,000 per annum, depending on experience. In addition, you will benefit from:
- 22 days holiday allowance, plus bank holidays
- Free GOLD gym membership
- Lampton Rewards - discounts and offers from top brands and services
- EE rewards - 20% off phone, sim, and mobile broadband
- Enhanced Maternity and Paternity leave
- Pension Scheme
- Refer a Friend Scheme offering up to £250 for each new employee referred
- Staff wellbeing services, including access to online GP, occupational health, and EAP
- Eye care vouchers and support towards glasses
- Cycle to work scheme
- Electric Car salary sacrifice scheme
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