Bureau Operations Manager

4 days ago


Hounslow, Greater London, United Kingdom Lampton Leisure Full time

The Bureau Operations Manager will oversee the day-to-day running of our wet side operations, ensuring smooth and efficient management of health and safety on poolside. This includes responsibility for managing a team of lifeguards, coordinating timetables, events, and rotas, as well as acting as duty manager for the leisure centre.

This role requires strong leadership skills, with a focus on ensuring all operations flow smoothly and that company goals are met. Key responsibilities include:

  • Line management of a team of lifeguards, providing guidance and support to ensure excellent customer service and high standards of poolside safety
  • Supervising and coordinating regular maintenance and cleaning of the facility, including pool hygiene and safety checks
  • Dealing with any H&S incidents, accidents, safeguarding concerns, and reporting on the management system
  • Coordinating events and activities such as galas and holiday camps, ensuring seamless delivery and maximum customer satisfaction
  • Providing first-class customer service to all users of the facility, addressing any queries or complaints in a professional and courteous manner

In return for your hard work and dedication, we offer:

  • A competitive salary of £32,000 - £40,000 per annum, depending on experience
  • 22 days holiday allowance, plus bank holidays
  • Free GOLD gym membership
  • Lampton Rewards - discounts and offers from top brands and services
  • EE rewards - 20% off phone, sim, and mobile broadband
  • Enhanced Maternity and Paternity leave
  • Pension Scheme
  • Refer a Friend Scheme offering up to £250 for each new employee referred
  • Staff wellbeing services, including access to online GP, occupational health, and EAP
  • Eye care vouchers and support towards glasses
  • Cycle to work scheme
  • Electric Car salary sacrifice scheme


  • Hounslow, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a highly experienced Freight Commercial Manager to oversee the Heathrow operation across multiple departments, including air, sea, road, customs, warehouse, and logistics. The successful candidate will drive business growth, enhance customer service, and ensure operational efficiency.Key Responsibilities:Oversee the day-to-day operation of the...


  • Hounslow, Greater London, United Kingdom Flow Sports Personnel Ltd Full time

    Are you a seasoned operations professional looking to take on a new challenge? Flow Sports Personnel Ltd has an exciting opportunity for a Senior Operations Manager at our 5-a-side complex in Heathrow.We are seeking a highly motivated and experienced individual to lead our team and oversee the day-to-day operations of the site. The ideal candidate will have...

  • Operations Manager

    3 days ago


    Hounslow, Greater London, United Kingdom Harriet Martin Full time

    Company Overview:We value the unique contributions of each team member at Harriet Martin. Our mission is to provide an exceptional experience for our guests, while fostering a supportive environment where everyone can thrive. Job Responsibilities:Your primary focus as Operations Manager will be on ensuring seamless day-to-day operations, while maintaining...


  • Hounslow, Greater London, United Kingdom Kevin Theobald Employment Agency Full time

    Kevin Theobald Employment Agency is seeking an experienced Import Operations Manager to lead our import operations team. As a key figure in our organization, you will be responsible for overseeing customs clearance, ERTS compliance, and inventory management, ensuring seamless operations and exceptional client services.Primary ResponsibilitiesAir &...


  • Hounslow, Greater London, United Kingdom Hexagon Recruitment Partners Ltd Full time

    Job DescriptionHexagon Recruitment Partners Ltd is seeking an experienced Transport Operations Manager to join their airfreight transport team at Heathrow.As the Transport Operations Manager, you will oversee a team of 5-6 planners and approximately 40 trucks, ensuring effective performance and development of the team.Key Responsibilities:Team Management:...


  • Hounslow, Greater London, United Kingdom Lampton Leisure Full time

    Aquatics Operations Manager Job DescriptionWe are seeking an experienced Aquatics Operations Manager to join our team at Lampton Leisure. As Aquatics Operations Manager, you will be responsible for the day-to-day running of our swimming pools, ensuring a safe and enjoyable experience for our customers.Key Responsibilities:Manage the lifeguard team, ensuring...


  • Hounslow, Greater London, United Kingdom DO & CO Airline Catering Full time

    Job Title: Lounge Operations ManagerJob Summary:We are seeking a highly skilled and experienced Lounge Operations Manager to join our team at DO & CO Airline Catering. As a key member of our management team, you will be responsible for the day-to-day operations of our lounge, ensuring that our customers receive exceptional service and that our standards of...


  • Hounslow, Greater London, United Kingdom ABM UK Full time

    About the RoleWe are seeking an experienced Transportation Operations Manager to join our team at ABM UK. As a key member of our operations team, you will be responsible for ensuring the highest standards of service delivery and customer satisfaction.The ideal candidate will have previous experience in airport ground handling, supervisory or management...


  • Hounslow, Greater London, United Kingdom Green & Wolvin Recruitment Full time

    We are seeking a seasoned Freight Branch Manager to lead our London Heathrow operation. As a key member of our team, you will be responsible for managing a team of 25+ freight import and export specialists, overseeing daily operations, and driving business growth.Key Responsibilities:Manage a fast-paced freight operation, ensuring timely and efficient...


  • Hounslow, Greater London, United Kingdom Lidl Full time

    Lidl, a leading retail company, is seeking a highly motivated and experienced Store Operations Manager to join their team. The successful candidate will be responsible for managing store operations, leading a team, and ensuring exceptional customer experience.Key ResponsibilitiesManage store operations, including inventory management, cash processes, and...


  • Hounslow, Greater London, United Kingdom beBee Professionals Full time £45,000 - £65,000

    We are seeking a highly skilled Financial Operations Manager to oversee financial planning, reporting, and analysis for beBee Professionals in Hounslow, United Kingdom.Key Responsibilities:Develop and implement financial strategies to ensure the company's financial health and compliance with regulations.Manage financial reporting, forecasting, and budgeting...


  • Hounslow, Greater London, United Kingdom Abm Full time

    Job Title: Senior Operations ManagerAbout the Role:We are seeking an experienced Senior Operations Manager to join our team at ABM. As a Senior Operations Manager, you will be responsible for ensuring the effective and profitable operation of all Cabin Cleaning contracts, including the provision of a professional and high-quality level of service to meet and...


  • Hounslow, Greater London, United Kingdom DO & CO Full time

    Lounge Manager ResponsibilitiesAs a key member of the DO & CO team, you will be responsible for the day-to-day operations of one of our luxurious lounges. Your primary goal will be to deliver exceptional service to our discerning guests, ensuring their expectations are consistently exceeded. Key responsibilities include managing personnel, overseeing food...


  • Hounslow, Greater London, United Kingdom Flow Sports Personnel Ltd Full time

    p>Are you a sports enthusiast looking for a challenging role? Flow Sports Personnel Ltd is seeking a General Manager to lead our 5-a-side complex in Heathrow. The successful candidate will be responsible for the sales and operation of the site, as well as managing and developing the team.About the RoleWe are looking for a self-motivated and hands-on General...


  • Hounslow, Greater London, United Kingdom Abm Full time

    Job Title: Senior Operations ManagerJob Summary:ABM is seeking a highly skilled Senior Operations Manager to lead our Cabin Cleaning Services team. As a key member of our operations team, you will be responsible for ensuring the effective and profitable operation of all Cabin Cleaning contracts, providing a professional and high-quality level of service to...


  • Hounslow, Greater London, United Kingdom ABM UK Full time

    Job Title: Senior Operations ManagerLocation: London Heathrow AirportReports to: Head of Airline ServicesContract: Permanent, 40 hours per weekSalary: CompetitiveJob Overview:To ensure the effective and profitable operation of all Cabin Cleaning contracts, including the provision of a professional and high-quality level of service, to meet and exceed the...


  • Hounslow, Greater London, United Kingdom German Doner Kebab Full time

    Shift Leader Back Of HouseWe are seeking a highly skilled and experienced Shift Leader to join our dynamic Back of House team at German Doner Kebab. As a key member of our restaurant management team, you will be responsible for delivering exceptional food quality and guest care and service.Key ResponsibilitiesOperate in a fast-paced environment while...


  • Hounslow, Greater London, United Kingdom B&I (Business and Industry) Full time

    We are seeking a Restaurant Operations Manager to oversee the smooth running of our operations in a Business and Industry setting. This is a full-time position, contracted to 40 hours per week.As a Restaurant Operations Manager, you will maintain high standards of quality work while leading a team to achieve excellent results. In return, you will have...


  • Hounslow, Greater London, United Kingdom Adept Services Ltd Full time

    Our client, Adept Services Ltd, is seeking a highly skilled Maintenance Operations Manager to join their team.The ideal candidate will have a strong background in Building Services and be able to manage and maintain all aspects of daily maintenance, including programmed planned maintenance and reactive maintenance. This role will be based in West London and...


  • Hounslow, Greater London, United Kingdom C&C Group plc Full time

    About C&C Group plcC&C Group plc is a premium drinks company that owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe.Job SummaryThe Transport Team Leader will be responsible for the smooth management of the transport operation, ensuring the delivery of cost, service, compliance,...