Bureau Operations Manager

1 month ago


Hounslow, Greater London, United Kingdom Lampton Leisure Full time

The Bureau Operations Manager will oversee the day-to-day running of our wet side operations, ensuring smooth and efficient management of health and safety on poolside. This includes responsibility for managing a team of lifeguards, coordinating timetables, events, and rotas, as well as acting as duty manager for the leisure centre.

This role requires strong leadership skills, with a focus on ensuring all operations flow smoothly and that company goals are met. Key responsibilities include:

  • Line management of a team of lifeguards, providing guidance and support to ensure excellent customer service and high standards of poolside safety
  • Supervising and coordinating regular maintenance and cleaning of the facility, including pool hygiene and safety checks
  • Dealing with any H&S incidents, accidents, safeguarding concerns, and reporting on the management system
  • Coordinating events and activities such as galas and holiday camps, ensuring seamless delivery and maximum customer satisfaction
  • Providing first-class customer service to all users of the facility, addressing any queries or complaints in a professional and courteous manner

In return for your hard work and dedication, we offer:

  • A competitive salary of £32,000 - £40,000 per annum, depending on experience
  • 22 days holiday allowance, plus bank holidays
  • Free GOLD gym membership
  • Lampton Rewards - discounts and offers from top brands and services
  • EE rewards - 20% off phone, sim, and mobile broadband
  • Enhanced Maternity and Paternity leave
  • Pension Scheme
  • Refer a Friend Scheme offering up to £250 for each new employee referred
  • Staff wellbeing services, including access to online GP, occupational health, and EAP
  • Eye care vouchers and support towards glasses
  • Cycle to work scheme
  • Electric Car salary sacrifice scheme

  • Operations Manager

    3 weeks ago


    Hounslow, Greater London, United Kingdom Red Sky Personnel Full time

    About the RoleWe are seeking an experienced Workshop Supervisor to join our team at Heathrow airport.This is a fantastic opportunity for a proactive and organized individual to manage staff and day-to-day operations, ensuring a high quality of customer service.Main Responsibilities:Manage workshop staff and space to drive productivity and chargeable...


  • Hounslow, Greater London, United Kingdom Jogabrar ltd Full time

    About the Role:The Logistics Operations Manager is responsible for overseeing the entire supply chain process, ensuring that goods and services are delivered efficiently, on time, and within budget. This involves managing transportation and distribution operations, working closely with vendors, suppliers, and internal teams to optimize processes and reduce...


  • Hounslow, Greater London, United Kingdom Shorterm Group Full time

    Job DescriptionThe Airport Operations Manager role is a critical position within Shorterm Group, responsible for ensuring the smooth operation of our airport services. This involves managing and coordinating various teams to deliver exceptional customer service and maintain a safe working environment.As an Airport Operations Manager, you will be based at our...


  • Hounslow, Greater London, United Kingdom Kevin Theobald Employment Agency Full time

    Kevin Theobald Employment Agency is seeking an experienced Import Operations Manager to lead our import operations team. As a key figure in our organization, you will be responsible for overseeing customs clearance, ERTS compliance, and inventory management, ensuring seamless operations and exceptional client services.Primary ResponsibilitiesAir &...


  • Hounslow, Greater London, United Kingdom British Airways Full time

    A World of OpportunitiesBecoming a Customer Operations Manager at British Airways offers you the chance to lead a team delivering safe, punctual, and world-class operations at Terminal 5.This challenging role requires a seasoned Operational leader who can manage complex situations, drive continuous improvement, and maintain a strong focus on safety.As a key...


  • Hounslow, Greater London, United Kingdom Menzies Distribution Full time

    About the RoleWe are seeking a highly experienced Logistics Operations Manager to lead our parcel sortation hub in Heathrow. As a key member of our team, you will be responsible for maximising performance and ensuring efficient operations.With a strong background in mechanical parcel sortation and process management, you will drive continuous improvement...


  • Hounslow, Greater London, United Kingdom John Menzies Full time

    Job DescriptionThe Airline Operations Manager will be responsible for the overall safety and performance of a major aviation station, ensuring compliance with industry standards and customer requirements. This includes managing ITP operations, monitoring performance, and reporting incidents.A key aspect of this role is building strong relationships with...


  • Hounslow, Greater London, United Kingdom ABM Full time

    About ABM">ABM is a leading provider of airport operations services, dedicated to delivering exceptional customer experiences. We're seeking a seasoned Airport Operations Manager to lead our teams at Heathrow Airport.">Job Summary">We're looking for an experienced and dynamic leader to manage our operational teams across Cabin Cleaning, Security, and VIP...


  • Hounslow, Greater London, United Kingdom Shorterm Group Full time

    Job Title: Airport Operations ManagerEstimated Salary: £35,000 - £45,000 per annumCompany OverviewWe are a leading transportation company in the UK, operating bus services and airside operations at Heathrow Airport. Our team is dedicated to delivering safe, reliable, and punctual service to our customers.Job DescriptionThe Airport Operations Manager will...


  • Hounslow, Greater London, United Kingdom ABM Full time

    **Job Title:** Executive Operations ManagerAbout ABMWe are a leading provider of operational services across Cabin Cleaning, Security, and VIP services at Heathrow Airport.**Salary:** £60,000 - £80,000 per annum (dependent on experience)Job DescriptionThe role involves overseeing the performance of our operational teams, driving efficiency, and ensuring...


  • Hounslow, Greater London, United Kingdom Menzies Distribution Full time

    Operations ManagerMenzies Distribution, a leading logistics company, is seeking an experienced Operations Manager to oversee the efficient management of our parcel sortation hub in Heathrow. The successful candidate will be responsible for maximising performance, leading a team, and ensuring customer satisfaction.Key Responsibilities:Lead daily operations...


  • Hounslow, Greater London, United Kingdom ABM Full time

    Job Title: Airport Operations ManagerWe are seeking a highly skilled Airport Operations Manager to lead our teams across Cabin Cleaning, Security, and VIP services at Heathrow Airport. As an experienced leader, you will play a crucial role in delivering exceptional service, ensuring compliance with contracts, driving efficiency, and fostering team growth...


  • Hounslow, Greater London, United Kingdom ABM Full time

    ABM is seeking a dynamic and experienced General Manager to lead our operational teams across Cabin Cleaning, Security, and VIP services at Heathrow Airport.About the RoleWe are looking for a skilled leader who can motivate and mentor teams to deliver excellent performance and foster a strong team culture. The successful candidate will be responsible for...


  • Hounslow, Greater London, United Kingdom beBee Professionals Full time £45,000 - £65,000

    We are seeking a highly skilled Financial Operations Manager to oversee financial planning, reporting, and analysis for beBee Professionals in Hounslow, United Kingdom.Key Responsibilities:Develop and implement financial strategies to ensure the company's financial health and compliance with regulations.Manage financial reporting, forecasting, and budgeting...


  • Hounslow, Greater London, United Kingdom GXO Logistics, Inc Full time

    GXO Logistics, Inc seeks a skilled Warehouse Operations Manager to oversee stock management and inventory control at our depot located at Junction 3, M4 - Heston, Middlesex. This role involves reviewing and analyzing stock levels, implementing effective inventory management systems, and conducting cycle counts and audits to ensure stock...


  • Hounslow, Greater London, United Kingdom Shorterm Group Full time

    Job DescriptionWe are seeking a highly skilled Bus Operations Supervisor to join our team at Shorterm Group.About the RoleThis is an exciting opportunity for a seasoned transportation professional to lead our bus operations team and deliver exceptional service to our customers.The successful candidate will have a proven track record of managing bus services,...


  • Hounslow, Greater London, United Kingdom Retail Human Resources plc Full time

    Company Overview: Retail Human Resources plc is a premium retailer at Heathrow Airport. The company has been experiencing significant growth, making this an exciting opportunity for a skilled retail professional.">Salary: Up to £34,000 plus 12% bonus and benefits. This competitive remuneration package reflects the company's commitment to attracting top...


  • Hounslow, Greater London, United Kingdom Compass UK & Ireland Careers Full time

    Executive Chef RoleWe are seeking an experienced Executive Chef to join our team at Compass UK & Ireland Careers. As a key member of our culinary team, you will be responsible for developing and implementing menu changes, managing kitchen operations, and leading a team of chefs. Your passion for great-tasting food and exceptional customer service will drive...


  • Hounslow, Greater London, United Kingdom BioTalent Full time

    About the Role: We are looking for an exceptional Global Operations Manager to join our team at BioTalent. As a key member of our leadership team, you will be responsible for overseeing supply chain operations across Europe and beyond. Your expertise in SAP systems and integrated supply chain processes will be crucial in driving business growth and improving...


  • Hounslow, Greater London, United Kingdom Red Sky Personnel Full time

    Job DescriptionRole Summary:As a Senior Baggage Agent at Red Sky Personnel, you will be responsible for overseeing daily airside operations within the Baggage Department. This involves ensuring Ground Handler meets customer satisfaction, safety, and operational performance standards.Main Responsibilities:Key duties include managing baggage loading,...