Airport Operations Manager

2 days ago


Hounslow, Greater London, United Kingdom ABM Full time

About ABM

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ABM is a leading provider of airport operations services, dedicated to delivering exceptional customer experiences. We're seeking a seasoned Airport Operations Manager to lead our teams at Heathrow Airport.

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Job Summary

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We're looking for an experienced and dynamic leader to manage our operational teams across Cabin Cleaning, Security, and VIP services. As an Airport Operations Manager, you'll play a key role in driving efficiency, fostering team growth, and maintaining a safe and productive environment.

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Key Responsibilities

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  1. Leadership: Motivate and mentor teams to deliver excellent performance and foster a strong team culture.
  2. Customer Relations: Build and maintain strong relationships with clients, understanding and meeting their needs.
  3. Operational Excellence: Oversee quality management, audits, and compliance with Health & Safety regulations.
  4. Financial Management: Manage budgets, monitor performance, and drive cost efficiencies.
  5. Growth and Development: Identify business opportunities, lead projects, and support staff training and development.

Required Experience and Skills

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  1. 3+ years of senior management experience in aviation, including Aircraft Cabin Cleaning and Security Operations.
  2. Proven track record of business transformation and delivering exceptional customer service.
  3. Strong leadership, communication, and people management skills.
  4. Financial acumen with P&L accountability and experience in driving business growth.
  5. NEBOSH/IOSH certification and excellent IT skills (MS Office).
  6. Flexible, proactive, and results-driven approach.

Estimated Salary: £60,000 - £80,000 per annum

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At ABM, we pride ourselves on our core values: Respect, Collaboration, Integrity, Innovation, Excellence, and Trust. If you're ready to take your career to the next level, apply now.



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