Commercial Operations Director

17 hours ago


Hounslow, Greater London, United Kingdom Heathrow Airport Full time

About the Role

As a key player in our commercial operations, you will lead on contract management, ensuring that our suppliers meet agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). You will have a strong background in driving commercial best practice and knowledge, with experience in auditing and challenging the status quo to reduce costs and improve efficiency.

With a keen eye for detail and a passion for excellence, you will be responsible for navigating Microsoft Excel and utilizing Maximo to drive commercial success. This is an airport-based position, where every day, you will play a critical role in helping us deliver the best airport service in the world.

Requirements:

  • A proven track record in contract management, with experience in leading on Performance meetings and ensuring suppliers meet agreed KPIs and SLAs.
  • Clear ability to work with the Operations Manager and Suppliers to get the best out of the Contract and support high demand operations.
  • Background in driving commercial best practice and knowledge, with experience in auditing and challenging the status quo to reduce costs and improve efficiency.
  • Ability to navigate Microsoft Excel and utilize Maximo.

What We Offer:

We offer a competitive salary of £65,000 - £80,000 per annum, depending on experience, plus benefits, including performance-based annual bonuses and our longer-term Share in Success Bonus plans. With a comprehensive training program, you will have opportunities to develop your skills and advance your career within our organization.


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