Operational Director

2 days ago


Hounslow, Greater London, United Kingdom ABM UK Full time
About the Role

We are seeking a highly skilled Operational Director to join our team at ABM UK.

This is an exciting opportunity to lead our Cabin Cleaning operations at London Heathrow Airport, ensuring the delivery of high-quality services to our customers. As a key member of our management team, you will be responsible for driving business growth, improving efficiency, and maintaining excellent customer relationships.

Main Responsibilities:

  • To oversee the daily operations of our Cabin Cleaning teams, ensuring seamless service delivery and exceptional customer satisfaction.
  • To manage budgets, forecasts, and financial performance, identifying areas for cost savings and process improvements.
  • To develop and implement effective leadership strategies, fostering a culture of innovation, teamwork, and continuous learning.
  • To build strong relationships with customers, colleagues, and stakeholders, promoting ABM UK's values and reputation.
  • To stay up-to-date with industry trends, best practices, and regulatory requirements, applying this knowledge to drive business success.

Requirements:

  • A proven track record in senior management roles within the aviation sector, with expertise in cabin cleaning operations.
  • Excellent leadership, communication, and interpersonal skills, with experience in motivating and developing high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed decisions.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks, managing multiple projects, and meeting deadlines.
  • NEBOSH/IOSH certification and a flexible approach to work, with willingness to adapt to changing circumstances.

What We Offer:

  • A competitive salary of £60,000-£80,000 per annum, depending on experience.
  • A comprehensive benefits package, including 24/7 GP, mental health support, cycle to work scheme, and access to Perks at Work.
  • Ongoing training and development opportunities, including professional certifications and workshops.
  • A dynamic and supportive work environment, with regular feedback, coaching, and recognition.
  • The chance to work with a leading global provider of integrated facility services, contributing to a cleaner, healthier, and more sustainable world.

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