Parts Controller

1 month ago


Wednesbury, United Kingdom CV-Library Full time

An award-winning commercial vehicle maintenance company are looking for a Parts Controller to join their busy office based in Wednesbury. This is an exciting and fast paced role; the successful candidate will be a confident communicator and able to prioritise a busy workload. The role holder will be responsible for carrying out a range of duties associated with the sourcing of parts for the smooth progression of repair events for our client’s and their customers.

Duties include:

* Responding to customer, colleagues and client’s telephone calls in a professional courteous and efficient manner. Quickly assess detail of the requirements.

* Update customers and internal colleagues clearly articulate next steps and actions being taken in an efficient and timely manner.

* Check POD for planning the engineer to re-attend a repair event.

* Check details of all ongoing events, for status of VOR awaiting Parts, update status and confirm accurately and clearly to allow the customer to be updated.

* Check job sheets to verify all parts are booked as ordered and required.

* Make clear notes to job sheets for stores to Pick and pack, right first time.

* Ensure email in-boxes are handled efficiently and effectively, taking appropriate action to address issues raised. Report all incidents to a line manager

Person specification:

* Excellent communication abilities

* Great customer service skills

* Proficiency in Microsoft Office suite

* Good numeracy skills

* Strong organisational skills & attention to detail

* Previous experience as a Parts Controller in the commercial vehicle or Automotive Industry (desirable)

Job Types: Full-time, Permanent

Pay: £24,000.00-£27,500.00 per year

Application question(s):

* Do you have experience sourcing parts?

Work Location: In person


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