Parts Sourcing Coordinator

5 days ago


Wednesbury, Sandwell, United Kingdom Black Cat Recruitment Ltd Full time
Job Title: Parts Controller

Job Summary:
We are seeking an experienced Parts Controller to join our busy office in Wednesbury. The successful candidate will be responsible for sourcing parts for the smooth progression of repair events for our clients and their customers.

Key Responsibilities:
* Respond to customer, colleague, and client telephone calls in a professional, courteous, and efficient manner.
* Update customers and internal colleagues clearly articulating next steps and actions being taken in an efficient and timely manner.
* Check POD for planning the engineer to re-attend a repair event.
* Check details of all ongoing events for the status of VOR awaiting parts, update status, and confirm accurately and clearly to allow the customer to be updated.
* Check job sheets to verify all parts are booked as ordered and required.
* Make clear notes to job sheets for stores to pick and pack, right first time.

Person Specification:
* Excellent communication abilities
* Great customer service skills
* Proficiency in Microsoft Office suite
* Good numeracy skills
* Strong organisational skills & attention to detail
* Previous experience as a Parts Controller in the commercial vehicle or Automotive Industry (desirable)

Pay and Benefits:
* £24,000.00-£27,500.00 per year

How to Apply:
Applicants should have experience sourcing parts and excellent communication skills.

Location:
In person
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