Resident Services Coordinator

4 days ago

manchester, United Kingdom Cobalt Recruitment Full time
Job Description

Resident Services Associate

Salary: £25,000 to £28,000

Location: Milton Keynes (on site with weekend shift pattern 1 in 3)


Responsibilities:

  • Provide first class customer service to residents, being the first point of for all residents and visitors
  • Quality control of amenity spaces and apartments, ensuring they are well presented at all times.
  • Organising and hosting monthly residents events and initiatives, to enhance the community feel of the scheme.
  • Engaging with residents and facilitation of any resident-lead events as well as quarterly meet and greets.
  • Management of amenity space hiring
  • Responding to rental enquiries, scheduling and conducting scheme tours/viewings and agreeing offers
  • Ensuring marketing portals remain up to date at all times
  • Organising and running tenant services via third parties and in-house
  • Ensuring up to date resident communication via various channels including social media
  • Seeking special offers and discounts for residents from local businesses
  • Creating a community feel through communication, events and innovations
  • To act as first point of call for residents to report maintenance issues
  • Co-ordinating all contractor appointments, both third party and in-house, including defect warranty repairs, logging issues in order that required service levels are attained
  • Organising minor works between tenancies to maintain first class presentation of apartments
  • Completing check in and check out reports; determining deposit returns
  • Carrying out mid-term inspections
  • Arrears chasing and reporting
  • Work alongside the Resident Experience Manager to ensure H&S statutory requirements are meet across the development

  • Requirements:

    • Strong customer service ethic / background
    • Positive, can do attitude
    • Common sense approach
    • Ability to think on their feet and make considered decisions
    • Outgoing, warm and friendly personality
    • Organised, meticulous, tenacious
    • Excellent written and spoken etiquette
    • IT literate and Social media savvy
    • Experience in undertaking viewings would be an advantage

  • Resident Services Coordinator

    5 days ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    Resident Services CoordinatorWe are seeking a highly motivated and customer-focused Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.Key Responsibilities:Deliver first-class customer...

  • Resident Services Coordinator

    5 days ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    Resident Services CoordinatorWe are seeking a highly motivated and customer-focused Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.Key Responsibilities:Deliver first-class customer...

  • Resident Services Coordinator

    1 week ago

    manchester, United Kingdom Cobalt Recruitment Full time

    Job Title: Resident Services CoordinatorWe are seeking a highly motivated and organized Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to residents, ensuring the upkeep of amenity spaces, and organizing community events.Key...

  • Resident Services Coordinator

    1 week ago

    manchester, United Kingdom Cobalt Recruitment Full time

    Job Title: Resident Services CoordinatorWe are seeking a highly motivated and organized Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to residents, ensuring the upkeep of amenity spaces, and organizing community events.Key...

  • Resident Services Coordinator

    2 weeks ago

    manchester, United Kingdom Cobalt Recruitment Full time

    Job Title: Resident Services CoordinatorWe are seeking a highly motivated and organized Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring the upkeep of our amenity spaces, and organizing community events.Key...

  • Resident Services Coordinator

    2 weeks ago

    manchester, United Kingdom Cobalt Recruitment Full time

    Job Title: Resident Services CoordinatorWe are seeking a highly motivated and organized Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring the upkeep of our amenity spaces, and organizing community events.Key...

  • Resident Services Coordinator

    1 month ago

    Manchester, United Kingdom Downing Full time

    Position: Resident Services Coordinator Type: Full-Time Employment Status: Permanent Company Overview: Downing Living is dedicated to creating sustainable living environments characterized by green and open spaces, complemented by exclusive amenities and services for residents. Role Overview: The Resident Services Coordinator serves as the primary point of...

  • Resident Services Coordinator

    1 week ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    Job SummaryWe are seeking a highly motivated and organized Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to residents, ensuring the upkeep of amenity spaces, and organizing community events.Key Responsibilities:Customer Service: Provide...

  • Resident Services Coordinator

    1 week ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    Job SummaryWe are seeking a highly motivated and organized Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to residents, ensuring the upkeep of amenity spaces, and organizing community events.Key Responsibilities:Customer Service: Provide...

  • Resident Services Coordinator

    3 weeks ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    Resident Services AssociateSalary: £25,000 to £28,000Location: Milton Keynes (on site with weekend shift pattern 1 in 3) Responsibilities:Provide first class customer service to residents, being the first point of for all residents and visitorsQuality control of amenity spaces and apartments, ensuring they are well presented at all times.Organising and...

  • Resident Services Coordinator

    5 days ago

    manchester, United Kingdom Cobalt Recruitment Full time

    Resident Services Associate Salary: £25,000 to £28,000 Location: Milton Keynes (on site with weekend shift pattern 1 in 3) Responsibilities: Provide first class customer service to residents, being the first point of for all residents and visitors Quality control of amenity spaces and apartments, ensuring they are well presented at all times....

  • Resident Services Coordinator

    3 weeks ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    Resident Services AssociateSalary: £25,000 to £28,000Location: Milton Keynes (on site with weekend shift pattern 1 in 3) Responsibilities:Provide first class customer service to residents, being the first point of for all residents and visitorsQuality control of amenity spaces and apartments, ensuring they are well presented at all times.Organising and...

  • Resident Services Coordinator

    3 weeks ago

    Manchester,, Greater Manchester, United Kingdom Cobalt Recruitment Full time

    Resident Services AssociateSalary: £25,000 to £28,000Location: Milton Keynes (on site with weekend shift pattern 1 in 3) Responsibilities:Provide first class customer service to residents, being the first point of for all residents and visitorsQuality control of amenity spaces and apartments, ensuring they are well presented at all times.Organising and...

  • Resident Services Coordinator

    2 weeks ago

    Manchester, United Kingdom Cobalt Recruitment Full time €25,000 - €28,000

    Resident Services Associate Salary: £25,000 to £28,000 Location: Milton Keynes (on site with weekend shift pattern 1 in 3) Responsibilities: Provide first class customer service to residents, being the first point of for all residents and visitors Quality control of amenity spaces and apartments, ensuring they are well presented at all times. ...

  • Resident Services Coordinator

    3 weeks ago

    Manchester, United Kingdom Cobalt Recruitment Full time €25,000 - €28,000

    Resident Services Associate Salary: £25,000 to £28,000 Location: Milton Keynes (on site with weekend shift pattern 1 in 3) Responsibilities: Provide first class customer service to residents, being the first point of for all residents and visitors Quality control of amenity spaces and apartments, ensuring they are well presented at all times. ...

  • Resident Services Coordinator

    2 weeks ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    Resident Services AssociateAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Salary: £25,000 to £28,000Location: Milton Keynes (on site with weekend shift pattern 1 in 3) Responsibilities:Provide first class customer service to residents, being the first point of for all residents...

  • Resident Services Coordinator

    2 weeks ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    Resident Services AssociateAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Salary: £25,000 to £28,000Location: Milton Keynes (on site with weekend shift pattern 1 in 3) Responsibilities:Provide first class customer service to residents, being the first point of for all residents...

  • Resident Services Coordinator

    2 weeks ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    About the RoleWe are seeking a highly motivated and organized Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our property management team, you will be responsible for providing exceptional customer service to residents, ensuring the upkeep of our properties, and organizing community events.Key...

  • Resident Services Coordinator

    2 weeks ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    About the RoleWe are seeking a highly motivated and organized Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our property management team, you will be responsible for providing exceptional customer service to residents, ensuring the upkeep of our properties, and organizing community events.Key...

  • Resident Services Coordinator

    3 weeks ago

    Manchester, United Kingdom Cobalt Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused Resident Services Coordinator to join our team at Cobalt Recruitment. As a key member of our property management team, you will be responsible for delivering exceptional customer service to our residents, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service:...