Strategic Account Manager

3 weeks ago

London, Greater London, United Kingdom Client name withheld Full time
Strategic Account Manager

We are seeking a highly skilled Strategic Account Manager to join our team at Client name withheld, a leading technology business revolutionizing the way enterprises build their applications.

About the Role

As a Strategic Account Manager, you will be the main point of contact for 15 existing cross-industry blue-chip global customers. Your primary objective will be to proactively upsell and cross-sell new and enhanced products and services to these customers, identifying and closing sales with new buying points to increase the company's commercial footprint with each customer account.

Key Responsibilities

  • Develop and maintain strong relationships with key stakeholders and decision-makers up to C-Level, especially customer procurement and legal teams.
  • Negotiate new pricing and Master Software licensing agreements (MSLA) to ensure efficient renewals of existing and securing new licenses.
  • Deliver accurate and time-sensitive robust solutions using Salesforce.
  • Proactively research and identify industry trends and be cognizant of developments within each customer, specifically changes that may influence customer buying behavior.
  • Prepare reports and presentations using account metrics and forecasting for both the customer and internal company teams.
  • Ensure the CRM (Salesforce) is up to date with accurate information.

Requirements

To be successful in this role, you will need:

  • Minimum 5 years of experience in customer-facing account management in a software licensing/subscriptions SaaS/technology business.
  • Minimum of 2 years of experience as a Strategic Account Manager/Key Account Manager/Global Account Manager/Senior Account Manager working with FTSE100, Fortune500, global banks/finance houses.
  • Commercially astute, proven ability to identify and close new opportunities and be their point of contact and trusted advisor.
  • Fluency in English (written and spoken).
  • Curious and learning-focused mindset.
  • Deep understanding of what a real team player/net contributor is.

Desirable Skills

Fluent French and/or German.

What We Offer

We offer a hybrid working arrangement (2 days remotely and 3 days in the office), a bonus scheme paid monthly with opportunity to overachieve, private medical/dental insurance, pension, company events & social hours, subsidised gym membership, casual dress, and ride to work scheme – subsidised bicycle.

Apply now with your CV as interviews will start shortly.

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