Warranty and Service Administrator

2 days ago


Wrotham, United Kingdom Interpersonnel UK Limited Full time

Agricultural Warranty Administrator Job Description

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We are seeking an experienced agricultural warranty administrator to join our service team at Interpersonnel UK Limited. As an integral part of our service department, you will be responsible for managing warranty input and claims, conducting warranty audits, and administering extended warranties.

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About the Role

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Your key responsibilities will include:

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  • Managing warranty input and claims, ensuring deadlines are met and records are accurate.\
  • Conducting warranty audits and coordinating part returns in line with company procedures.\
  • Administering extended warranties for all brands.\
  • Liaising with the Service Manager regarding ongoing claims and unresolved issues.\
  • Processing and finalising invoices for retail, warranty, and internal jobs, ensuring margins are maintained.\
  • Generating weekly and monthly reports for senior management.\
  • Collaborating with the accounts team to resolve coding and debt queries.\
  • Coordinating the telematics system to ensure adherence to service schedules.\
  • Managing clock cards, holiday forms, and other administrative tasks for assigned depots.\
  • Supporting health and safety audits, including PPE checks, vehicle health inspections, and fire checks.\
  • Answering depot calls and resolving queries in a professional and timely manner.\
  • Traveling between branches to address warranty or invoicing issues as required.\
  • Assisting with implementing new technologies to improve workshop efficiency.\

About You

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We're looking for someone who is:

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  • Experienced in warranty administration and has a solid understanding of agricultural practices.\
  • Proactive and able to work independently, with minimal supervision.\
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.\
  • Able to multitask and prioritize tasks effectively, managing competing deadlines and demands.\
  • Proficient in software systems, particularly those related to warranty administration and accounting.\

What We Offer

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We offer a competitive salary of £37,500 per annum, a full-time position with opportunities for professional growth, and the chance to work for a well-respected company with over 230 years of history in the agricultural sector.



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