Agricultural Service Operations Manager

5 days ago


Wrotham, United Kingdom Interpersonnel UK Limited Full time
About the Role

We are seeking a dedicated Agricultural Service Administrator to join our dynamic team. As an Agricultural Service Administrator, you will play a vital role in ensuring the smooth operation of our service department.

Key Responsibilities
  • Manage warranty input and claims, ensuring deadlines are met and records are accurate.
  • Conduct warranty audits and coordinate part returns in line with company procedures.
  • Administer extended warranties for all brands.
  • Liaise with the Service Manager regarding ongoing claims and unresolved issues.
Invoicing and Reporting
  • Process and finalise invoices for retail, warranty, and internal jobs, ensuring margins are maintained.
  • Generate weekly and monthly reports for senior management.
  • Collaborate with the accounts team to resolve coding and debt queries.
Operational Support
  • Coordinate the telematics system to ensure adherence to service schedules.
  • Manage clock cards, holiday forms, and other administrative tasks for assigned depots.
  • Support health and safety audits, including PPE checks, vehicle health inspections, and fire checks.
Customer and Team Support
  • Answer depot calls and resolve queries in a professional and timely manner.
  • Travel between branches to address warranty or invoicing issues as required.
  • Assist with implementing new technologies to improve workshop efficiency.

We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience, along with opportunities for professional growth and development in a well-respected company with over 230 years of history in the agricultural sector.



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