Service Administrator
3 days ago
We are seeking a highly organized and detail-oriented Service Administrator to join our team at Whale Tankers. As a key member of our operations team, you will be responsible for ensuring the efficient processing of service-related administration, providing excellent customer service, and supporting the Workshop Coordinator as needed.
Main Responsibilities- Manage work in progress to ensure all jobs are raised and closed in line with requirements
- Accurately process job sheets through to invoiced stage, checking all details
- Loading parts on to jobs & process goods receipting
- Process engineer time sheets to ensure payroll and work in progress are accurate
- Process annual tank test sheets and reports
- Raise and follow up of purchase order numbers when required
- Review and raise credits when required within authorisation limits
- Secure purchase order numbers from customers as required
- Collate, amend and verify warranty documentation in readiness for claim submission
- Ensure portals, databases and registers are always up to date
- Support and provide cover for workshop coordinator regarding vehicle check in, bookings and scheduling
- Ownership of service department document filing, both digital and hard copies.
- Good communication skills and the ability to work on your own initiative
- Be an effective team player and actively contribute to our continual improvement culture
- Computer Literate including all MS Office Applications
- Self-motivation and a positive attitude
- Strong organisational and process skills
- Previous experience of a customer service role advantageous
- Excellent written and oral communication skills
- Excellent attention to detail
- Ability to work under pressure and prioritise work load
- One off £500 per annum holiday bonus when you take 5 days off in one block
- Quarterly participation in employee bonus scheme based on company performance
- Private medical insurance (BUPA)
- Competitive Company Pension Scheme
- Opportunities for training and career development
- Opportunity to join share ownership scheme
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Service Administrator
3 days ago
Solihull, Solihull, United Kingdom Whale Tankers Full timeService Administrator Job DescriptionWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Whale Tankers. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day administration of our service department.Main Responsibilities:Manage work in progress to ensure all jobs are...
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Service Administrator
3 days ago
Solihull, Solihull, United Kingdom Whale Tankers Full timeService Administrator Job DescriptionWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Whale Tankers. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day administration of our service department.Main Responsibilities:Manage work in progress to ensure all jobs are...
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