Automotive Centre Manager
3 weeks ago
Are you a motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you have a strong background in automotive or a related industry, with a proven track record of leadership and team management? If so, we want to hear from you
About the RoleAs a Designate Centre Manager at Halfords, you will play a vital role in supporting our local centres within a reasonable travel time. You will lead the in-centre teams with support, encouragement, and motivation, driving a culture that prioritizes professionalism and customer satisfaction. Your primary objective will be to deliver exceptional customer experiences, achieve amazing results, and build your centres' reputation for excellence.
Key Responsibilities- Support local centres within a reasonable travel time
- Lead in-centre teams with support, encouragement, and motivation
- Drive a culture that prioritizes professionalism and customer satisfaction
- Deliver exceptional customer experiences
- Achieve amazing results and build centres' reputation for excellence
At Halfords, we offer a range of benefits and opportunities for growth and development. These include:
- Average uncapped bonus of £10,800 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C's Apply
- 6 weeks' annual leave
- Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- Access to hybrid training plus the ATA & MOT Tester Qualifications
To be successful in this role, you will need:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training
- Strong financial acumen with experience of managing P&L and optimizing profit
- Good time management
- A current valid driving licence
We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. If you're passionate about delivering exceptional customer experiences and have a strong background in automotive or a related industry, we want to hear from you
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