Automotive Centre Manager

4 weeks ago


Nottingham, Nottingham, United Kingdom Halfords Full time
Unlock Your Potential as a Designate Centre Manager at Halfords

Are you a motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you have a strong background in automotive or a related industry, with a proven track record of leadership and team management?

About the Role

We're seeking a talented Designate Centre Manager to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services. As a Designate Centre Manager, you'll play a vital role in supporting our local centres, leading in-centre teams, and driving business performance.

Key Responsibilities
  • Support local centres within a reasonable travel time, providing guidance and expertise to ensure exceptional customer experiences.
  • Lead in-centre teams, fostering a culture of professionalism, motivation, and excellence.
  • Develop and implement strategies to drive business performance, improve customer satisfaction, and increase revenue.
  • Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency.
  • Monitor and analyze key performance indicators, making data-driven decisions to optimize centre performance.
What We Offer
  • A competitive salary and uncapped bonus scheme, with an average bonus of £10,800 per year.
  • A comprehensive benefits package, including 6 weeks' annual leave, discounts on groceries, shopping, insurance, and more.
  • Opportunities for career progression and professional development, including hybrid training and ATA & MOT Tester Qualifications.
  • A dynamic and supportive work environment, with a focus on customer satisfaction and business excellence.
Requirements
  • Strong leadership and team management skills, with experience in the automotive or a related industry.
  • Proven track record of delivering high customer satisfaction and effective management.
  • Engaging and motivational coaching-based approach to team development, with the ability to provide in-the-moment training.
  • Strong financial acumen, with experience of managing P&L and optimizing profit.
  • Good time management and a current valid driving licence.

We're an exciting and rapidly growing business, with a focus on motoring services and electric mobility. If you're passionate about delivering exceptional customer experiences and driving business performance, we'd love to hear from you.



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