Technical IT Analyst Position
5 days ago
As an I.Support Technician, you will be responsible for providing technical assistance and troubleshooting services to customers.
Key Responsibilities- Diagnose and resolve technical issues related to hardware, software, and network connectivity.
- Provide training and guidance to junior staff members on how to troubleshoot and resolve common issues.
- Maintain up-to-date knowledge of Microsoft Desktop Operating systems, iOS and Android mobile platforms, and Microsoft Windows Server.
- Apply patches or upgrades, and provide general support for Windows desktops and networks.
- Demonstrate expertise in virtual servers and/or Citrix, and familiarity with server-based applications.
- Possess IT certification or equivalent experience.
- Funded healthcare benefits (Medical, Dental, and Vision) for the employee and supplemental healthcare insurance at a reduced cost.
- Earn up to 2 weeks PTO with an additional week given at year 3 and another week at year 5.
The estimated salary range for this position is $60,000 - $80,000 per annum, depending on qualifications and experience.
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