Helpdesk Analyst
1 day ago
We have a vacancy for a Helpdesk Analyst in our Bristol office. The successful candidate will work in a hybrid arrangement and may require occasional travel and overnight stays.
The role involves providing technical support to our infrastructure, answering calls and responding to emails, and maintaining accurate records of interactions.
The annual salary for this position is estimated to be around £28,000-£32,000 depending on experience.
Key Responsibilities:
- Providing technical assistance to customers via phone and email
- Maintaining accurate records of interactions and incidents
- Collaborating with other teams to resolve technical issues
What We Offer:
- Opportunities for professional growth and development
- Competitive salary and benefits package
- Flexible working arrangements
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