Experis - ManpowerGroup Seeks Skilled IT Support Specialist

4 days ago


Bristol, Bristol, United Kingdom Experis - ManpowerGroup Full time

Job Summary

We are seeking an experienced IT Support Analyst to join our team at Experis - ManpowerGroup in Bristol. This 12-month contract offers a fantastic opportunity to work with a global organisation and gain valuable experience in the field.

About the Role

As an IT Support Analyst, you will be responsible for providing technical support to users, resolving faults and issues, and ensuring that all IT systems are running smoothly. Your strong background in helpdesk software and infrastructure support will be essential in this role.

Key Responsibilities

  • Incident management: diagnose and resolve faults as supplied by the Service Desk Manager or directly from users.
  • Problem Management: provide workarounds for users and undertake root cause analysis.
  • New account set up, password resets, and licence management.

Requirements

  • Experience within 2nd Line Support.
  • Familiarity with ITIL best practice.
  • Strong background in helpdesk software and infrastructure support.
  • Must be able to obtain SC Clearance.

What We Offer

This is an excellent opportunity to secure a long-term contract with a dynamic and high-profile organisation. Our estimated salary for this role is £25,000-£30,000 per annum, depending on experience. If you are a skilled IT Support Analyst looking to take your career to the next level, please apply.


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