Helpdesk Support

2 weeks ago


Bristol, United Kingdom Peaple Talent Full time
First Line Support Location: Bristol
Peaple Talent has partnered with an MSP who are looking for a 1st Line Support Analyst to join the team.

Our client is looking for someone with excellent communication skills to provide onsite and telephone support to end-users.

Training will be provided to get you up to speed with Active Directory, M365, Windows OS & Server.

Act as the first point of contact for technical service requests and incidents.
Engage with customers via multiple channels (including phone, email, chat and service portal)
Prior experience providing 1st Line Support
Pluralsight training - excellent opportunities for reskilling
Dedicated development opportunities
Social and collaborative culture with excellent offices including games consoles and tables
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