Facilities Helpdesk Administrator

7 months ago


Bristol, United Kingdom Loungers Ltd Full time

**Helpdesk Administrator - in a nutshell**

Reporting to the Helpdesk Manager, you will be the first point of contact for site maintenance jobs, resolving simple issues and escalating the more complex ones to the relevant parties. Your role is key to ensuring that our sites across our three brands; Brightside, Cosy Club and Lounge trade safely and legally and are maintained to a top-notch standard.

Previous Facilities Maintenance/Helpdesk experience would be great, but it's not a deal breaker. What matters most is that you'll have top notch organisation and communication skills, so our operations team know that when you are needed, you wont be afraid to roll your sleeves up and get stuck in to support.

**What's in it for you?**
- Fun office in the centre of Bristol
- A culture that appreciates ideas and celebrates individuality
- Founder-led business - we might have 245 sites, but we still maintain entrepreneurial spirit through everything we do
- 50% off food at all Lounges, Cosy Clubs and Brightsides
- 10% bonus
- Pension contribution
- 24/7 mental health support
- Amazing events including LoungeFest - our annual company festival - Christmas parties and more
- We want to work with nice people so if you want to work hard, have fun and be part of the Loungers ride, we’d love to have you.

**About Loungers**

Loungers is a substantial and growing operator in the UK hospitality sector, operating over 200 sites in England and Wales across three distinct but complementary brands, Lounges, Cosy Club, and Brightside. Founded in 2002 by three friends who wanted to create a neighbourhood café-bar that they would want to go to, the Group is now the only growing all-day operator of scale in the UK and has consistently outperformed the wider UK hospitality sector over the past three years. Despite being the fastest growing café/restaurant group in the Country, Loungers has retained its entrepreneurial spirit and quirky ‘Loungey’ local community atmosphere.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: HelpdeskAdmin



  • Bristol, United Kingdom paretofm Full time

    Facilities Helpdesk Administrator **Salary**: £24,000 **Location**: Remote (Bristol area) Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Central London. **Responsibilities to include but not limited to**: - Actively monitoring open jobs including chasing engineers for updates and allocating jobs...


  • Bristol, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Helpdesk Administrator** Bristol **£24,000 + Casual Dress + Private Healthcare + Company Benefits** - Are you a Helpdesk Administrator looking for a new opportunity in a stable job where the employee comes first, with benefits such as casual dress and private healthcare?_ On offer is the opportunity to become a part of a humble facilities management...

  • Facilities Helpdesk

    2 weeks ago


    Bristol, United Kingdom RF Recruitment Consultancy LTD Full time

    We are recruiting for a fast-growing Facilities Management Service Provider, looking to expand their Facilities Helpdesk team in Bristol. You will be working for an exciting company, that has won a number of large clients, adding to their already impressiveclient base, to which they deliver first class maintenance services. This organisation has a brilliant...


  • Bristol, United Kingdom Shield Services Group Ltd Full time

    Shield Services Group has become one of the largest national service providers in the environmental service sector. We have grown steadily over the years and have constantly adapted to meet the demands and changing practices of the sectors we work with. However, some things have never changed and we believe that our success is based upon our original core...


  • Bristol, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Trainee/ Junior Helpdesk Administrator** Bristol **£23,000 +**FULL Training + Annual Bonus + Casual Dress + Private Healthcare + Company Benefits - Are you a Helpdesk Administrator looking for a new opportunity in a stable job where the employee comes first, with benefits such as an annual bonus, casual dress and private healthcare?_ On offer is the...


  • Bristol, United Kingdom BOUYGUES Full time

    Bouygues Energies and Services has an exciting opportunity for a Helpdesk Administrator to join our team providing facilities maintenance at Southmead Hospital in Bristol. This is a full-time permanent position working 37.5hrs per week, 5 days out of 7 with a 1 hour unpaid break. Shift times are 7.5 hours per day between 07:00 and 19:00. **The role**: - To...


  • Bristol, United Kingdom Bouygues Energies & Services Solutions Full time

    Bouygues Energies and Services has an exciting opportunity for a Helpdesk Administrator to join our Helpdesk team at Southmead Hospital in Bristol. This is a full-time permanent position working 37.5hrs per week, 5 days out of 7 with a 1 hour unpaid break. Shift times are 7.5 hours per day between 0700 to 1900. **The role**: - To provide a professional FM...


  • Bristol, Bristol, United Kingdom CV-Library Full time

    We are looking for a Helpdesk Administrator to assist our facilities management team in the Bristol area.About the RoleProvide excellent customer service through effective communication with clients and stakeholders.Coordinate site visits and manage relationships with subcontractors.Process purchase orders and perform administrative tasks to support the...


  • Bristol, United Kingdom Shield Services Group Ltd Full time

    Shield Mechanical, Electrical & Facilities services has grown steadily over the past few years and has constantly adapted to meet the demands and changing practises of the sectors we work with. However, some things have never changed and we believe that our success is based upon our original core principle of exceptional customer care. We feel honoured to...

  • Helpdesk Operator

    2 weeks ago


    Bristol, United Kingdom RGB Recruitment Full time

    Helpdesk Operator Temporary 6months - £10.0ph - £10.50ph full-time 37.5 hours per a week Workingfor a leading Facilities provider in North Bristol as a temporary Helpdesk Operator which could potentially lead to a permanent role. Working 37.5 hours a week and reporting into the Helpdesk Supervisor,your main responsibilities will be to operate the Helpdesk...


  • Bristol, United Kingdom Lancer Scott Full time

    Lancer Scott is a major privately-owned Built environment construction, development and property maintenance company in the UK. We are looking to recruit a dedicated Helpdesk Administrator to work 5 days per week from our Bristol office, BS1. The role is 40 hours per week 8.00am to 17:00. Lancer Scott offer a freshly designed office just off from Queen...


  • Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator Required **Your new company** Your new company is an educational organisation based in Brislington. **Your new role** - Assisting with raising and closing tasks on the system in place - Scheduling work on calendars - Raising orders on Oracle - Liaising with internal and external stakeholders **What you'll need to succeed** - Excellent...


  • Bristol, United Kingdom Thrive Full time

    Are you a Administrator with a passion for customer service looking for a new opportunity and willing to work in the Bradley Stoke area of Bristol. This Maintenance Engineering and Facilities Management company are currently recruiting for their growing, busy office team. As part of the team you will be responsible for all aspects of Administration within...

  • Helpdesk Administrator

    7 months ago


    Bristol, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client, who is looking to recruit a Helpdesk Administrator in the Bristol area. Duties of the role include: - Assisting with raising/closing tasks on the CAFM system - Scheduling work on the calendars - Raising orders on Oracle - Liaising with site teams/engineers, increased workload/bulk tasks - Any other relevant duties...


  • Bristol, United Kingdom Shield Environmental Services Full time

    Shield Mechanical, Electrical & Facilities Services have two great opportunities to join us as a Helpdesk Administrator, reporting to the Assistant Office Manager. **Roles & Responsibilities** **Main Duties**:_All items listed below and not limited to -_ - Following any instruction from the Assistant Office Manager - Generating weekly job reports for...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    8 month Secondment Opportunity -Team Leader An eight month secondment opportunity for a Team Leader has arisen within FM Operational Services at Southmead Hospital. - The role covers a 3 week rotational shift pattern of 6-2; 10-6 and 8-4 with one day weekend working every third week. Therefore, flexibility is key within this role. - You will supervise a...


  • Bristol, United Kingdom ThriveSW Full time

    Are you a Contract Support Administrator or Helpdesk Coordinator and looking for your next role. Or are you someone with strong Admin / Customer Services skills that has experience of planning and coordinating Engineers with in a Facilities, Engineering or Maintenance company Are you familiar with a FM Helpdesk process but also someone that can schedule,...

  • Helpdesk Coordinator

    2 weeks ago


    Bristol, United Kingdom Page Personnel Full time

    A great Helpdesk Coordinator role offering up to £28,000 - Based in Bristol, this opportunity offers flexibility and clear progression **About Our Client**: Our client represents a professional approach to facilities management:their objective is to provide a service based on brand reputation which will take ownership of the environment in which their...

  • IT Helpdesk Support

    2 weeks ago


    Bristol, United Kingdom Refresh Support Ltd Full time

    **IT Helpdesk Support | North Bristol | Full Time | £22,000 - £26,000 depending on experience** Our client is a successful and growing IT Managed Service Provider offering outsourced IT services to UK-based businesses. The helpdesk is often a busy environment, so you will need to be able to work on your own but be aware of what is going on within...


  • Bristol, United Kingdom Oasis Full time

    **Payroll and Pensions Helpdesk Officer (Part-Time)** Bristol **The Organisation** Oasis Community Learning was established in 2004 to create "Exceptional Education at the Heart of the Community." Beginning with three secondary schools in Enfield, Grimsby and Immingham, we have since grown into one of the largest Multi-Academy Trusts in England,a family of...