Human Resources Administrator Team Manager Position

5 days ago


Solihull, Solihull, United Kingdom Serco Full time

Serco seeks a skilled Human Resources Administrator Team Manager to lead its HR Data Administration Team

The successful candidate will have a strong understanding of HR processes and experience of working with HRIS solutions in a complex business environment.

The team will be responsible for coordinating daily work tasks, identifying opportunities for process improvement, and developing the skills and knowledge of team members.

Key responsibilities:

  • Lead the HR Data Administration Team to achieve SLA targets and meet KPIs.
  • Develop and implement process improvements to enhance the efficiency and effectiveness of the team.
  • Work closely with the HRIS manager to provide regular feedback on service requirements.
  • Provide guidance and support to team members to ensure they have the necessary skills and knowledge to perform their roles effectively.
  • Ensure data is accurately and efficiently processed in the core HR platform and interfaces correctly to downstream systems.

About the role:

  • Have a proven track record of delivering results in a fast-paced business environment.
  • Be able to work independently and as part of a team to achieve business objectives.
  • Have excellent communication and interpersonal skills.
  • Be familiar with HRIS solutions and have experience of working with SAP HCM.
  • Have a good understanding of employment law and HR best practice.

We offer:

  • £55,000 - £65,000 per annum dependent on experience.
  • Benefits package including days annual leave plus bank holidays, Annual leave purchase scheme, Up to 6% contributory pension scheme, Flexible working options, Free onsite parking, Serco discounts, A range of benefits to support the health and wellbeing of you and your family.


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