Brand Liaison Coordinator
14 hours ago
Brand Liaison Coordinator
Job Summary:We are seeking a highly skilled Brand Liaison Coordinator to join our team. The successful candidate will be responsible for the administration and resolution of customer complaints, working closely with internal departments to ensure efficient issue resolution.
About Us:Vizion Network Limited is a leading provider of innovative solutions in the automotive sector. We pride ourselves on delivering exceptional customer service and fostering a collaborative work environment.
Key Responsibilities:- Manage customer expressions of dissatisfaction, ensuring timely and professional responses.
- Collaborate with internal teams to resolve issues and meet performance targets.
- Process and record customer interactions accurately, maintaining comprehensive audit trails.
- Identify opportunities for process improvements and communicate these to line managers.
- Excellent communication and interpersonal skills.
- Proven experience in customer-facing roles, preferably in the automotive sector.
- Strong organizational and time management skills.
- Ability to work autonomously and as part of a team.
As a valued member of our team, you can expect a competitive salary range of £25,198 per annum, plus a range of benefits including 24/7 GP access, reimbursement of health costs, and shopping rewards.
We offer a supportive work environment, regular feedback, and opportunities for growth and development. Our company values diversity and inclusion, promoting healthy work environments for all employees.
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