Brand Liaison Officer

4 weeks ago


Wellingborough, Northamptonshire, United Kingdom Vizion Network Limited Full time
Job Description

The ideal candidate for this role will possess excellent communication skills, be able to build strong relationships with customers and colleagues alike. You will have a solid understanding of customer service principles and be able to apply them in a fast-paced environment.

Key Responsibilities:
  • Resolve customer complaints in a professional and timely manner.
  • Provide exceptional customer service through phone, email, or face-to-face interactions.
  • Work collaboratively with internal departments to ensure seamless issue resolution.
  • Maintain accurate records of customer interactions using company management systems.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • At least 1-year experience in customer-facing roles.
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a team environment.

This is a full-time position, working 37.5 hours per week, Monday to Friday, plus one Saturday every four weeks (8:30am - 12:30pm). The estimated salary for this role is £25,198 per annum. We offer a competitive benefits package, including 24/7 GP access, reimbursement of health costs, and shopping rewards.



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