Employee Relations and Diversity Manager
7 days ago
The Employee Experience and Relations (EXR) team at Amazon is seeking a skilled Labour Relations Manager to support Operations in the UK and Ireland. This role requires an individual with significant employee relations/labour relations experience, deep subject matter knowledge, and strong emotional intelligence.
You'll play a vital role in fostering positive employee relations and labour relations across the region. You'll collaborate with stakeholders, analyze data, and develop strategies to enhance employee engagement and foster positive relations with third-party partners.
The central objective of Amazon's Employee Experience and Relations team is to ensure our organization's treatment of people is fair, respectful, and consistent with our core business values. You will work as a project manager on proactive initiatives that improve employee relations and engagement.
On a reactive basis, you will work on time-critical and sensitive employee relations and labour relations issues. You will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing escalations from senior business leadership, HR, and/or legal stakeholders.
About the Role
- Partner with business leaders and HR teams to create and sustain positive LR/ER programs and best practices.
- Work directly with Amazon employees at all levels to identify, address, and resolve concerns through mechanisms like listening sessions, focus groups, conflict resolution, and one-on-one coaching.
- Design and deliver positive employee relations trainings and communications.
- Conduct, analyze, and action plan from multiple levels of employee feedback and other data to drive and sustain positive employee relations.
- Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations.
Requirements
- Experience in employee relations, labor relations, labor/employment law.
- Successful record of creating, improving, and executing programs at scale.
- Excellent judgment and decision-making skills.
- Proven track record in crisis management and cross-functional collaboration.
- Strong communication, influencing, and networking skills.
- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience.
- Demonstrated experience producing executive-level written materials and presenting before executive audiences.
- Skilled in MS Excel, Word, SharePoint & PowerPoint; willingness to travel up to 50% of the time.
Estimated Salary: £65,000 - £80,000 per annum, depending on experience.
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