Help Desk Technician

2 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Reboot Recruit Full time
About the Job

We are seeking a Technical Service Desk Engineer to join our team on a permanent basis. The successful candidate will be based at our Maidenhead office but will spend their first three months at our Newbury office to become familiar with our existing client base.

As a Technical Service Desk Engineer, you will be responsible for providing technical support to our clients, resolving problems, and maintaining our systems. You will also be involved in setting up and resolving issues with client equipment, logging incidents in our Service Desk system, and following procedures and processes.

To succeed in this role, you will require excellent communication and problem-solving skills, as well as a strong understanding of Windows technologies, including Active Directory, Windows Server, and Microsoft Office.

Experience working in an MSP environment, with a strong background in networking technologies, system build, deployment, and maintenance, is essential. We also welcome candidates with knowledge of ITIL, VoIP experience, Meraki, Cisco, and Draytek switch, router, and wireless infrastructure, firewalls principles, virtualization, antivirus, and backup technologies.

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this challenging and rewarding role.



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