Customer Service Associate

2 months ago


East Liverpool, Ohio, United Kingdom Agility Resoucing Full time

At Agility Resoucing, we're looking for a talented Customer Service Associate to join our finance team and provide top-notch support to our clients.

The ideal candidate will be highly organized, with excellent communication skills and a passion for delivering exceptional customer experiences.

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communicate clearly and effectively with customers, both verbally and in writing.
  • Manage customer relationships, building trust and rapport through empathetic listening and solutions-focused responses.
  • Work collaboratively with the finance team to resolve complex customer issues and ensure seamless service delivery.
  • Continuously develop and refine knowledge of our products and services to provide expert advice and guidance to customers.
  • Leverage technology to enhance customer experiences, including email, phone, and online channels.

This role comes with an estimated salary of $45,000 - $55,000 per year, depending on experience. Working hours are Monday to Friday, 9am to 5pm.



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