Customer Service Liaison

3 days ago


East Liverpool, Ohio, United Kingdom Hotel Du Vin Full time

We are seeking a highly skilled Receptionist to join our team at Hotel Du Vin. As a key member of our front desk staff, you will be responsible for ensuring that all interactions with our guests are positive and memorable. This is an exciting opportunity to work in a dynamic environment and develop your skills in a supportive team.

About the Position

This role involves working in a fast-paced environment, providing exceptional customer service, and maintaining a high level of interaction with the hotel's front desk staff. You will need excellent communication skills, a friendly demeanor, and a passion for delivering outstanding customer experiences.

Responsibilities
  • Manage bookings and inquiries in a professional manner.
  • Provide exceptional customer service to ensure guest satisfaction.
  • Maintain a clean and organized workspace.

The ideal candidate will have previous experience in a customer-facing role, excellent communication skills, and a friendly attitude. A competitive salary of £**24,500** per annum will be offered, along with benefits such as heavily discounted staff room rates, fully funded apprenticeship programmes, and cycle to work schemes.



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