Customer Service Liaison
5 days ago
We are seeking a highly skilled Customer Service Liaison to join our team in Liverpool, Merseyside. The successful candidate will be responsible for providing exceptional customer service and ensuring the accuracy of data on company systems.
The ideal candidate will have advanced Microsoft Office application knowledge and the ability to deliver high-quality results under pressure. A competitive salary of £29,000 per annum is offered for this full-time permanent position.
Key Responsibilities:
- Provide general sales admin support including logging new quotes to CRM, running reports via Power BI, and assisting in new mobilisation rollouts.
- Identify and help resolve issues with sub-contractors to reduce repeat issues.
- Oversee the major accounts inbox & ensure requests are dealt with & passed to the relevant team.
Requirements:
- Advanced Microsoft Office application knowledge.
- Ability to deliver high-quality results under pressure.
- Strong problem-solving skills.
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Customer Service Liaison
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