Patient Services Associate
2 days ago
We are a friendly and professional dental practice in Liverpool, seeking a skilled Patient Services Associate to join our team. In this role, you will be responsible for delivering exceptional patient care and ensuring smooth operations at the front desk.
**Job Description:**
This is an excellent opportunity for someone looking to develop their skills in a dynamic environment. As a Patient Services Associate, you will work 24-40 hours per week, greeting patients, managing schedules, and handling administrative tasks efficiently. You will also be responsible for maintaining accurate records, processing payments, and handling billing inquiries.
**Responsibilities:**
- Welcome patients and manage their check-in process.
- Schedule appointments and maintain accurate records.
- Respond to phone calls and inquiries from patients and colleagues.
- Process payments and handle billing queries.
- Ensure a clean and organized reception area.
**Requirements:**
- Previous experience as a receptionist, preferably in a healthcare setting.
- Exceptional communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- A friendly and professional demeanor.
**Benefits:**
- Ongoing training and professional development.
- Competitive salary: £11,500 - £14,000 per year.
- Opportunities for career advancement.
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