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Patient Experience Ambassador

1 month ago


East Liverpool, Ohio, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

The Patient Experience Ambassador role at Liverpool University Hospitals NHS Foundation Trust is an exciting opportunity to enhance the patient experience and make a real difference in the lives of patients and their families. With an estimated salary of £22,000 per year, this is an excellent chance to develop your skills and gain valuable experience in a dynamic healthcare environment.

About Us

Liverpool University Hospitals NHS Foundation Trust was created in 2019 following the merger of two adult acute trusts. The trust provides a range of healthcare services to the community, including emergency care, diagnostics, and therapies.

As a Patient Experience Ambassador, you will be responsible for helping to improve patient satisfaction by providing emotional support, reassurance, and companionship to patients and their families. You will also assist with preparing patients for mealtimes and help with menu choices, as well as taking a pack of patient experience surveys to your ward area to collect data and feedback on the patient's experience.