Customer Service Liaison
3 weeks ago
Job Title: Airport Customer Service Assistant
Location: Liverpool Airport
Salary: £12.02 per hour
Purpose:
- Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.
- Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.
- Provide manual lifting assistance as required.
- Record progress of the passenger using the Personal Digital Assistant issued.
- Deliver exceptional customer service to all passengers.
Requirements:
- Previous experience of primarily working within Customer Services ideally in a customer-facing role.
- Must pass a DBS check.
- Access to our comprehensive benefits package, including 24/7 GP, mental health support, financial and legal support, cycle to work scheme, and Perks at Work.
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