Hotel Arrival Specialist
2 days ago
We are looking for a highly skilled Hotel Arrival Specialist to join our team at Mandarin Oriental Hotel Group.
The successful candidate will have a minimum of 2 years' experience working in a 5-star hotel environment, excellent communication skills, and the ability to work well under pressure.
We offer a competitive salary of $40,000 - $50,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.
Key Responsibilities:
- Meet and greet guests at the airport and provide a warm welcome to our hotel.
- Coordinate transportation arrangements and ensure a seamless guest experience.
- Handle guest baggage and provide assistance with airline check-in procedures.
- Communicate effectively with colleagues to ensure smooth operations.
- Perform other reasonable duties as required by the department head.
Requirements:
- Senior School qualification or equivalent.
- Minimum 2 years' experience working in a 5-star hotel environment.
- Excellent verbal and written communication skills in English.
- Ability to multitask and prioritize in a fast-paced environment.
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