Hotel Arrival Specialist

2 days ago


London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full time

We are looking for a highly skilled Hotel Arrival Specialist to join our team at Mandarin Oriental Hotel Group.

The successful candidate will have a minimum of 2 years' experience working in a 5-star hotel environment, excellent communication skills, and the ability to work well under pressure.

We offer a competitive salary of $40,000 - $50,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.

Key Responsibilities:

  • Meet and greet guests at the airport and provide a warm welcome to our hotel.
  • Coordinate transportation arrangements and ensure a seamless guest experience.
  • Handle guest baggage and provide assistance with airline check-in procedures.
  • Communicate effectively with colleagues to ensure smooth operations.
  • Perform other reasonable duties as required by the department head.

Requirements:

  • Senior School qualification or equivalent.
  • Minimum 2 years' experience working in a 5-star hotel environment.
  • Excellent verbal and written communication skills in English.
  • Ability to multitask and prioritize in a fast-paced environment.


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