Claims Team Lead

1 day ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time

**About Hastings Direct**

We are a digital insurance provider with ambitious plans to become the best and biggest in the UK market.

As our Home Claims Team Leader, you will play a key role in achieving this goal by leading our claims team to provide excellent customer service while maintaining high levels of accuracy and efficiency.

The ideal candidate will have strong leadership skills, be able to motivate and develop their team members, and have a proven track record of delivering results in a fast-paced environment.

You will be responsible for managing a team of claims handlers, providing coaching and guidance to ensure they meet performance expectations, and identifying areas for improvement to drive process enhancements.

**Salary:** £60,000 - £80,000 per annum, depending on experience.

Job Requirements:

  • Proven leadership experience in a claims or insurance-related field
  • Strong communication and interpersonal skills
  • Able to work effectively in a team environment
  • Familiarity with industry-standard software and systems

Benefits:

  • Competitive salary and bonus structure
  • Ongoing training and development opportunities
  • Pension scheme and life assurance
  • Generous annual leave entitlement


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