Home Claims Team Supervisor
23 hours ago
We are seeking an accomplished and motivated professional to lead our home claims team at Hastings Direct. As a key member of our leadership team, you will be responsible for driving high-performance results, improving efficiency, and delivering exceptional customer service.
About the Position- Salary: £58,000 - £68,000 per annum
- Lead a team of claims handlers to achieve high levels of customer satisfaction and quality service delivery
- Develop and implement effective claims handling processes and procedures to improve efficiency and reduce costs
- Collaborate with other teams to ensure alignment with business objectives and goals
- Manage and direct a team of claims handlers to deliver high-quality results and meet business objectives
- Develop and implement efficient claims handling processes and procedures to optimize productivity and reduce costs
- Provide coaching and training to team members to enhance their skills and knowledge
- Maintain accurate records and reports on claims activity and performance metrics
- Degree in a relevant field (e.g., business administration, insurance) or equivalent experience
- Minimum 5 years of experience in claims management or a related field
- Exceptional leadership and communication skills
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet deadlines
-
Home Claims Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob RoleAs a Home Claims Handler with Hastings Direct, you will be responsible for the management of home claims handling within your handling authority limit. You will be required to maintain and deliver an effective claims support service, ensuring customer satisfaction and resolving claims efficiently.Key Responsibilities• Handling home claims within...
-
Head of Home Claims
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout This OpportunityWe're seeking an exceptional leader to take on the role of Head of Home Claims. As a key member of our leadership team, you'll play a vital role in shaping our home claims strategy and driving our goal to become a market-leading home claims handling function.Key Responsibilities:Develop and implement a strategic plan to achieve our home...
-
Claims Management Professional
4 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout Hastings DirectWe're a digital insurance provider with a passion for delivering great products at the right price with our simple and straightforward service.We treat customers like we want to be treated - fairly, respectfully, and with their best interests at heart.Job DescriptionThis is an exciting opportunity to join our team as a Home Claims Team...
-
Home Claims Operations Manager
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe're seeking a seasoned claims professional to lead our home claims team. As Home Claims Team Leader, you'll be responsible for driving our goal to become a market-leading home claims handling function.Key Responsibilities:Set and manage annual and monthly objectives, providing coaching and development plans to support ongoing progression and...
-
Home Claims Resolution Manager
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeRole OverviewThe Home Claims Resolution Manager is responsible for managing the resolution of home insurance claims from start to finish.You will work closely with customers to understand their needs and concerns, and provide regular updates on the progress of their claim.In addition to managing claims, you will also be responsible for analyzing data and...
-
Home Claims Data Specialist
4 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryWe require a highly skilled Home Claims Data Specialist to drive analytical insight into claims and counter fraud performance at Hastings Direct. The successful candidate will have a solid background in Claims, ideally home, and advanced numerical and analytical skills.Key ResponsibilitiesInterpret complex data to identify areas of risk.Influence...
-
Home Claims Risk Manager
6 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryHastings Direct is seeking a highly skilled Senior Home Claims Analyst to join our team. Based in Bexhill, Leicester, or London, this hybrid role offers an exciting opportunity to work with a leading digital insurance provider.About the RoleWe're looking for someone with strong analytical skills and experience in managing claims related to...
-
Home Claims Professional
6 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout Us At Hastings Direct, we pride ourselves on being a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, as well as nurturing our 4Cs culture. Our 4Cs principles are simple: we believe by creating the right culture for our...
-
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct, a pioneering digital insurance provider, is poised to revolutionize the UK market. We're seeking an exceptional leader to spearhead our home claims handling function and drive our ambitious growth plans.We offer an attractive salary based on experience, with annual pay reviews, ensuring your compensation grows in tandem with your success.Key...
-
Home Claims Team Leader
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout UsWe are a leading digital insurance provider with ambitious plans to become a market leader in the UK. Our company culture, known as the 4Cs, focuses on getting it right for our colleagues, customers, company, and community.Job DescriptionWe are seeking an experienced Home Claims Team Leader to support our goal of becoming a market leading home claims...
-
Home Claims Specialist
2 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout UsHastings Direct is a leading digital insurance provider, committed to delivering exceptional customer experiences and driving business growth through innovation.Job DescriptionJoin our Claims Analytics team as a Senior Claims Handler, where you will play a critical role in shaping our claims strategy and informing business decisions.Work closely with...
-
Home Claims Relationship Specialist
24 hours ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout UsHastings Direct is a leading digital insurance provider with a reputation for excellence and innovation. We offer a wide range of insurance products to individuals and businesses across the UK. Our team is passionate about delivering exceptional customer service and building long-term relationships with our partners.The OpportunityWe are seeking an...
-
Home Insurance Claims Expert
6 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct is a leading digital insurance provider with a strong focus on innovation and growth.Job DescriptionWe are looking for an experienced Senior Claims Handler to join our Claims Analytics team, where you will play a key role in driving business results through data-driven insights.As a Senior Claims Handler, you will work closely with...
-
Home Claims Handling Manager
4 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe're looking for a highly experienced Home Claims Team Leader to join our team. As a leader, you'll play a key role in supporting the Hastings Direct goal to become a market-leading home claims handling function.You'll be responsible for setting and managing annual and monthly objectives, providing coaching and development plans to support...
-
Home Claims Analyst Position
1 day ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob OverviewHastings Direct is a leading digital insurance provider in the UK market, aiming to become the best and biggest. We're seeking a skilled Senior Home Claims Analyst to join our team, playing a pivotal role in driving business growth through analytical insights.
-
Home Claims Handling Lead
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeEstimated Salary: £60,000 - £80,000 per annum, depending on experience.About the RoleWe are seeking an experienced leader to manage our home claims handling function, ensuring high-quality outcomes for our customers. The successful candidate will set and manage annual and monthly objectives, provide coaching and development plans, and conduct regular...
-
Home Claims Specialist
7 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Summary:The Senior Claims Handler will deliver analytical insights into claims and counter fraud performance.This role involves monitoring, understanding, and communicating drivers of performance. The successful candidate will influence claims, operational spend, and customer outcomes.
-
Claims Resolution Specialist
6 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeClaim Resolution Specialist Role:We're seeking an experienced Claim Resolution Specialist to join our team at Hastings Direct. As a key member of our claims resolution team, you will play a crucial role in resolving home claims efficiently and effectively.Key Responsibilities include:Supporting the development and implementation of strategies to resolve home...
-
Home Claims Leadership Opportunity
4 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct is a pioneering digital insurance provider seeking an experienced team lead to drive our home claims department forward. As a key member of our leadership team, you will be responsible for guiding our staff and developing innovative solutions to improve our services.About UsWe have a strong commitment to innovation, collaboration, and...
-
Claims Leadership Role
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the JobWe're looking for an experienced leader to join our home claims team as a Claims Leadership Role. As a key member of our team, you'll play a crucial role in driving our goal to become a market-leading home claims handling function.Responsibilities:Spearhead the development and implementation of strategies to achieve our home claims goals.Lead...