Customer Service Specialist

4 days ago


Leeds, Leeds, United Kingdom Opals Group Full time
Job Overview: As a Customer Service Specialist, you will be responsible for delivering exceptional customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and providing solutions that meet their needs.

Key Responsibilities:
• Handle customer complaints and resolve them in a timely and professional manner
• Provide accurate and helpful information to customers regarding our products and services
• Collaborate with internal teams to ensure seamless customer experience

Requirements:
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in MS Office and CRM software

Benefits:
• Competitive salary of £25,000 per annum
• Ongoing training and development opportunities
• Collaborative and dynamic work environment

About Opals Group:
Opals Group is a leading utility engineering contractor in the UK, established in 1994. We pride ourselves on empowering our employees and offering opportunities for personal growth and career progression.

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