Customer Service Provisioning Specialist
3 days ago
We are seeking a highly organized and detail-focused Customer Service Provisioning Specialist to join our team at Total Training Provision. As a key member of our provisioning operations, you will be responsible for provisioning new services for customers, providing walkthroughs and guidance to ensure seamless adoption of Gradwell products and services.
Responsibilities:- Processing provisioning activities, including lines and connectivity
- Submitting number ports and performing associated administrative tasks
- Managing work requests using our CRM system
- Liaising with carriers and suppliers
- Maintaining relationships with internal teams
- Updating provisioning documentation and systems
- Providing customer support via email and telephone
- Interest in current industry trends for Internet, Telecoms, and IT
- Willingness to learn and adapt
- Dedication to excellent customer experience
- Strong written and verbal communication skills
- Attention to detail and accuracy
- Ability to manage workload effectively
In return for your hard work and dedication, we offer an £20,000 - £25,000 per year salary, plus great funded training opportunities, progression paths, flexible hours, life cover, pension scheme, generous holiday allowance, and more.
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Customer Service Provisioning Specialist
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Leeds, Leeds, United Kingdom Total Training Provision Full timeAt Total Training Provision, we are seeking a highly motivated and customer-focused Provisioning Agent to join our team. As a key member of our provisioning department, you will play a vital role in delivering exceptional customer service and ensuring seamless provisioning experiences for our clients.About the RoleThis is an exciting opportunity for a...
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Provisioning Services Coordinator
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Leeds, Leeds, United Kingdom Total Training Provision Full timeJob Summary">We are seeking a skilled and detail-oriented individual to join our team as a Provisioning Services Coordinator. In this role, you will be responsible for provisioning new services for customers, providing walkthroughs and guidance to ensure seamless adoption of Gradwell products and services. You will also provide administrative support to the...
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Gradwell Provisioning Specialist
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Leeds, Leeds, United Kingdom Total Training Provision Full timeAbout the Role">We are looking for a talented Customer Service Agent (Technical Support) to join our team at Total Training Provision. As a key member of our technical support team, you will play a vital role in ensuring that our customers receive exceptional technical support and guidance. Your primary responsibility will be to provision new services for...
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Provisioning Agent Trainee
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Leeds, Leeds, United Kingdom Total Training Provision Full timeTotal Training Provision is seeking a talented Provisioning Agent Trainee to join our dynamic team. In this role, you will play a critical part in delivering exceptional customer experiences by provisioning new services, providing guidance, and ensuring smooth onboarding processes.Key Responsibilities:Provisioning new services, including lines and...
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Customer Service Agent
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Leeds, Leeds, United Kingdom Total Training Provision Full timeRole Overview">We are seeking a highly motivated and organized individual to join our team as a Gradwell Provisioning Specialist. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong understanding of technical concepts. As a key member of our provisioning team, you will be responsible for...
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Provisioning and Support Associate
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Gradwell Provisioning Support Expert
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SEND Provision Head
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