Gradwell Provisioning Support Expert

3 days ago


Leeds, Leeds, United Kingdom Total Training Provision Full time

We are looking for a dedicated Gradwell Provisioning Support Expert to join our provisioning operations team at Total Training Provision. As a key contributor, you will focus on delivering top-notch customer experiences by provisioning new services, resolving issues, and maintaining relationships with internal teams.

Main Responsibilities:
  • Provisioning new services, including lines and connectivity
  • Resolving technical issues and responding to customer queries
  • Collaborating with internal teams and external suppliers
  • Updating provisioning documentation and systems
Requirements:
  • Strong technical knowledge and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to learn and adapt to new technologies and processes

We offer a salary of £25,000 - £30,000 per year, plus opportunities for professional growth, flexible working arrangements, and a comprehensive benefits package.



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