Customer Service Support Specialist

5 days ago


Leeds, Leeds, United Kingdom Office Angels Full time
Company Overview

The Office Angels team is looking for a skilled Customer Service Support Specialist to join our dynamic team. As a Temporary Customer Experience Associate, you will play a vital role in providing exceptional customer service and support to our clients' customers.

About the Role

We are seeking a highly motivated and friendly individual with previous experience in a customer service role. You will be responsible for handling customer inquiries via phone, email, and chat, ensuring prompt and accurate responses. Your excellent communication skills and product knowledge will enable you to provide effective solutions to ensure customer satisfaction.

Key Responsibilities

* Handle customer inquiries via various channels, providing timely and accurate responses.
* Offer product information, resolve customer complaints, and provide effective solutions to ensure customer satisfaction.
* Assist with after-sales support, including processing returns, exchanges, and refunds.

Requirements

* Previous experience in a customer service role.
* Positive and friendly attitude, with a genuine desire to help customers.

Benefits

* Competitive salary of £25,000 - £30,000 per annum, depending on experience.
* 28 days annual leave minimum.
* Dedicated consultant to support your job search.
* First opportunity to see permanent positions.
* Access to free eyecare vouchers.
* Temp of the Month awards.
* Timesheets can be completed on mobile devices.
* Perks at work and discount schemes.

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