Customer Support Specialist

2 weeks ago


Leeds, Leeds, United Kingdom Page Personnel Sales Full time
About the Role
We are seeking an experienced Customer Support Specialist to join our team in a global Financial Services company. Our company is committed to responsibly, securely, and safely connecting millions of people with their assets. As a key member of our team, you will provide exceptional support and solutions to customers, maintain client databases, collaborate with other teams, assist in process implementation, ensure client satisfaction, and perform administrative tasks with high attention to detail.

In this rewarding role, you will have the opportunity to work in a fast-paced environment, full training provided, chance to enhance skills and career progression, supportive and collaborative company culture. You will also have the ability to experience customer service/administrative roles, exceptional communication and problem-solving skills, ability to work in a fast-paced environment, proficiency in software and databases.

Key Responsibilities:
  • Provide support and solutions to customers
  • Maintain client databases
  • Collaborate with other teams
  • Assist in process implementation
  • Ensure client satisfaction
  • Perform administrative tasks

Requirements:
  • Experience in customer service/administrative roles
  • Exceptional communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in software and databases

About the Company
We are a global Financial Services company managing pensions and saving schemes. Digitally enabled business connecting millions of people with their assets - responsibly, securely, and safely. We offer a competitive salary of £25,000 - £35,000 per annum depending on experience.

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