Customer Service Coordinator

4 weeks ago


Hinckley, Leicestershire, United Kingdom Igloo Full time
Aftersales Advisor Role Overview

We are seeking a skilled Aftersales Advisor to join our team at Igloo. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:
* Coordinate service activity between customers, warranty companies, and repair agents in an efficient and courteous manner
* Act as a point of contact for customers and clients via email or over the phone
* Take inbound calls & make outbound calls, advising the customer of our normal aftersales process
* Interpret customer concerns and comments
* Ensure customer expectations and requirements are identified, and successfully managed

Requirements:
* The successful candidate will be responsible for creating customer confidence and peace of mind
* Candidates must have excellent PC and telephone skills, be able to build relationships with a wide range of people, and resolve any issues that come their way

About Igloo:
We are a leading used car supermarket with a reputation for excellent customer service. We offer a great selection of used cars to suit every need and budget, and our team is dedicated to providing a personal and professional service to our customers.

  • Hinckley, Leicestershire, United Kingdom Bloor Homes Full time

    Job Title: Customer Service CoordinatorJob Summary: We are seeking a highly skilled Customer Service Coordinator to join our team at Bloor Homes. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Dealing with customer...


  • Hinckley, Leicestershire, United Kingdom Industria Personnel Services Full time

    About the RoleWe are seeking an experienced Customer Service Coordinator to join our dynamic team at Industria Personnel Services. As a key member of our team, you will be responsible for developing and executing effective resource and scheduling strategies.


  • Hinckley, Leicestershire, United Kingdom Bloor Homes Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Care Co-ordinator. This role will involve dealing with customer inquiries, resolving issues, and coordinating with internal teams to ensure excellent customer service.Key ResponsibilitiesManage customer complaints and resolve issues in a timely and...


  • Hinckley, Leicestershire, United Kingdom Veritas Careers Full time

    Job SummaryWe are seeking a highly skilled Automotive Service Coordinator to join our team at Veritas Careers. The successful candidate will be responsible for coordinating service activity between customers, warranty companies, and repair agents in an efficient and courteous manner.The ideal candidate will have excellent PC and telephone skills, be able to...


  • Hinckley, Leicestershire, United Kingdom Bloor Homes Full time

    Job DescriptionAs a Customer Care Co-ordinator, you will be responsible for dealing with incoming calls, post and emails relating to Customer Care. This will involve validating complaints and resolving problems quickly and efficiently, seeking direction where required.You will also be responsible for co-ordinating Customer Care Technicians, suppliers and...


  • Hinckley, Leicestershire, United Kingdom FT Recruitment Full time

    FT Recruitment is seeking a skilled Aftersales Advisor to work with our client in Hinckley. The successful candidate will have excellent PC and telephone skills, be able to build relationships with a wide range of people, and resolve any issues that come their way.The role involves coordinating service activity between customers, warranty companies, and...


  • Hinckley, Leicestershire, United Kingdom ASDA Full time

    Job TitleProduce Section LeaderKey ResponsibilitiesManage and coordinate the team to ensure seamless store operationsSupervise and train colleagues to achieve high standardsImplement and monitor store policies and proceduresBenefitsWe offer a competitive salary, 10% discount on Asda shopping, and a range of benefits including incentive schemes, a pension...


  • Hinckley, Leicestershire, United Kingdom Industria Personnel Services Full time £26,500 - £32,000

    Customer Service SpecialistA reputable company in Hinckley is currently seeking a Customer Service Specialist to join their dynamic team. This role promises not only a rewarding career but also the chance to make a tangible impact on customer satisfaction and company success.As a Customer Service Specialist, you will be at the forefront of the company's...


  • Hinckley, Leicestershire, United Kingdom Industria Personnel Services Ltd Full time

    Discover a rewarding career opportunity with Industria Personnel Services Ltd as a Customer Service Specialist. This dynamic role promises not only a fulfilling career but also the chance to make a tangible impact on customer satisfaction and company success.Key Features:Work in a fast-paced environment and be at the forefront of customer...


  • Hinckley, Leicestershire, United Kingdom SolviT Recruitment LTD Full time

    Aftersales Advisor RoleWe are seeking a highly motivated and customer service driven individual to join our team as an Aftersales Advisor.As an Aftersales Advisor, you will be responsible for handling customer enquiries, communicating with warranty companies and repair agents, and ensuring all customer expectations are met.Key Responsibilities:Deal with...


  • Hinckley, Leicestershire, United Kingdom DP World Full time

    About the RoleWe are seeking a highly skilled Customs Administrator to join our team at DP World. As a key member of our Technology customer operation, you will play a critical role in ensuring the smooth operation of our logistics function and providing excellent service to our customers.Key Responsibilities:Receive and process pre-advice and shipping...


  • Hinckley, Leicestershire, United Kingdom WHSmith Full time

    Job Role OverviewAs a Counter Assistant at WHSmith, you will be responsible for delivering exceptional customer service to our customers. This includes managing queues, ensuring customers can access the services they need quickly and simply, and meeting high standards of governance and attention to detail.Key ResponsibilitiesDeliver exceptional customer...


  • Hinckley, Leicestershire, United Kingdom WHSmith Full time

    Job OverviewAs a Counter Assistant at WHSmith, you will provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking.Key ResponsibilitiesDeliver an exceptional customer service to all customers.Manage queues and ensure that customers can access the services they...


  • Hinckley, Leicestershire, United Kingdom Iceland Full time

    Job OverviewAs a Home Delivery Driver at Iceland, you will be the face of our business, delivering shopping to customers' doors and providing exceptional levels of customer service. This role requires strong interpersonal skills, a love for the open road, and the ability to work as part of a supportive team.Key ResponsibilitiesDeliver shopping to customers'...


  • Hinckley, Leicestershire, United Kingdom SolviT Recruitment LTD Full time

    Job DescriptionAftersales Service AdvisorWe are seeking a skilled Aftersales Service Advisor to join our team at SolviT Recruitment LTD.Main Responsibilities:Handle customer enquiries and provide solutions to service-related issues.Communicate effectively with warranty companies and repair agents.Provide exceptional customer service and ensure all...


  • Hinckley, Leicestershire, United Kingdom WHSmith Full time

    Job DescriptionCounter Assistant – WHSmithAs a Counter Assistant in one of our Post Office Stores, you'll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking.Key Responsibilities:Deliver an exceptional customer service to all customers.Manage queues and...


  • Hinckley, Leicestershire, United Kingdom Brook Street UK Full time

    Job Summary: We are seeking a highly motivated and customer-focused Inbound Sales Agent to join our team at Brook Street UK. As a key member of our sales team, you will be responsible for taking calls from customers and providing them with expert advice on their purchases.Key Responsibilities:Take calls from customers and respond to their queries in a...


  • Hinckley, Leicestershire, United Kingdom Iceland Full time

    Role OverviewAs a Home Delivery Driver with Iceland, you will be the face of our business, delivering shopping to customers' doors and providing exceptional levels of customer service.Key responsibilities include delivering shopping to customers, providing customer service, and working as part of a supportive team.We are looking for a self-motivated...


  • Hinckley, Leicestershire, United Kingdom SolviT Recruitment Ltd Full time £24,040

    About the RoleWe are seeking a skilled Aftersales Advisor to join our team at SolviT Recruitment Ltd. As an Aftersales Advisor, you will be responsible for delivering exceptional customer service and providing support to our clients.Key ResponsibilitiesHandle customer enquiries and provide timely responses to meet their expectations.Deal with inbound and...


  • Hinckley, Leicestershire, United Kingdom Iceland Full time

    Job SummaryAs a Home Delivery Driver at Iceland, you will be the face of our business, delivering shopping to customers' doors and providing exceptional levels of customer service. This role requires strong interpersonal skills, a love for the open road, and the ability to work as part of a supportive team.Key ResponsibilitiesDeliver shopping to customers'...