Customer Service Representative

4 days ago


Salisbury, Wiltshire, United Kingdom Greenbean Full time £23,000 - £25,000
About the Role

We are seeking a highly skilled and motivated Customer Service Executive to join our team at Greenbean. As a key member of our front-line team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and other communication channels
  • Utilize available systems and information to resolve customer inquiries and issues
  • Collaborate with internal teams to ensure seamless service delivery and customer satisfaction
  • Develop and maintain a deep understanding of our products and services to provide accurate and informed support
  • Identify and escalate complex customer issues to senior team members for resolution
What We Offer
  • A comprehensive benefits package, including a competitive salary, annual performance-linked bonus, and a range of employee perks
  • Opportunities for career growth and professional development within a dynamic and supportive team
  • A collaborative and inclusive work environment that values diversity and promotes work-life balance
  • Access to cutting-edge technology and training to enhance your skills and knowledge
About You

We are looking for a customer-focused individual with excellent communication and problem-solving skills. As a Customer Service Executive, you will be responsible for delivering exceptional customer experiences and driving business growth. If you are a motivated and results-driven professional with a passion for customer service, we encourage you to apply for this exciting opportunity.



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