Customer Service Representative

5 days ago

Salisbury, Wiltshire, United Kingdom WHSmith Full time

About the Role:

We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will be responsible for providing exceptional customer service and creating a fun and engaging environment for our customers.

Key Responsibilities:

  • Deliver outstanding customer service to all customers, ensuring their needs are met and exceeded.
  • Conduct engaging product demonstrations to showcase features, benefits, and usage techniques to customers.
  • Create a fun and inviting environment by combining your sense of fun with energy and enthusiasm.
  • Carry out stock replenishment, ensuring all areas of the store remain tidy and visually appealing.
  • Meet high standards of display and visual merchandising, helping customers find what they're looking for easily.
  • Work collaboratively with colleagues to achieve sales targets and provide excellent customer service.

What We're Looking For:

  • A passion for delivering exceptional customer service and creating a positive shopping experience.
  • Confident communication skills and ability to work effectively with colleagues.
  • Motivation to achieve sales targets and meet company standards.
  • Adaptability to meet changing business needs and priorities.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and supportive work environment with opportunities to progress your career.

About Us:

WHSmith is a leading retailer with a rich history and heritage. We are committed to providing excellent customer service and creating a positive shopping experience for our customers. We are proud to be an inclusive employer and welcome applications from diverse candidates.

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