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Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work closely with colleagues to achieve team goals and objectives, promoting a positive and supportive team culture.
- Develop and maintain a thorough understanding of our products and services, ensuring accurate and up-to-date information is provided to customers.
- Contribute to the development and implementation of branch initiatives, promoting a customer-centric approach and driving business growth.
- A competitive salary and benefits package, including a personal pension and life assurance.
- Opportunities for career development and progression, with a focus on employee growth and well-being.
- A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
- Access to a range of employee benefits, including a salary sacrifice scheme and annual performance-related bonus.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A customer-focused approach, with a passion for delivering exceptional service and exceeding customer expectations.
- Strong problem-solving and analytical skills, with the ability to resolve complex issues and make informed decisions.
- A flexible and adaptable approach, with the ability to work in a fast-paced environment and respond to changing priorities.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please click the 'Apply Now' button to submit your application, including your up-to-date CV and a cover letter outlining your experience and qualifications.
